Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,600.00 - $63,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee Discounts
Career development opportunities
Job Description
The hiring establishment is a distinguished Marriott-branded hotel known for providing exceptional hospitality and an enduring commitment to service excellence. Marriott International, a globally recognized leader in the hospitality industry, is synonymous with world-class accommodations, guest satisfaction, and operational integrity. This luxury hotel operates under Marriott's esteemed brand standards, ensuring guest experiences that consistently surpass expectations through a combination of premium amenities, superior service, and a commitment to cleanliness and safety. With a focus on cultivating a culture centered on empowerment, collaboration, and accountability, the hotel seeks to maintain and enhance its reputation as a premier lodging destination for travelers... Show More
Job Requirements
- Four-year degree in hospitality management, business administration, or related field preferred
- equivalent experience accepted
- minimum 4-5 years of progressive hotel leadership experience
- at least 3 years as a general manager or assistant general manager within a Marriott-branded property
- proven success managing brand audits (QA, LRA)
- valid alcohol awareness certification
- valid food safety certification
- strong financial management skills
- proficiency in Marriott systems (MARSHA, FOSSE, CI/TY, MI Property Management Systems)
- proficiency in Microsoft Excel
- ability to work extended or flexible hours including weekends and holidays
- ability to occasionally lift up to 30 lbs.
- must maintain a valid driver’s license and satisfactory driving record (MVR)
Job Qualifications
- Four-year degree in hospitality management, business administration, or related field preferred
- minimum 4-5 years of progressive hotel leadership experience, with at least 3 years as a general manager or assistant general manager within a Marriott-branded property
- proven success managing brand audits (QA, LRA) and delivering top-tier guest satisfaction scores
- previous opening or conversion experience highly preferred
- must hold valid alcohol awareness and food safety certifications as required by law
- strong financial management and analytical skills, with proficiency in Marriott systems (MARSHA, FOSSE, CI/TY, and MI Property Management Systems) and Microsoft Excel
- strong communication and interpersonal skills
- demonstrated ability to make sound decisions under pressure
- deep understanding of Marriott brand standards, service philosophy, and performance metrics
- financially astute with a proven track record of meeting or exceeding budgeted GOP and RevPAR goals
- strong problem-solving, analytical, and organizational skills
- passionate about hospitality, guest satisfaction, and associate engagement
- professional presence with the ability to represent both the brand and ownership group with integrity and excellence
Job Duties
- Provide visionary leadership and direction to all hotel departments to achieve operational excellence and financial goals
- ensure compliance with all Marriott brand standards, quality assurance audits, and operational procedures
- drive revenue growth through effective sales, marketing, and revenue management strategies in collaboration with the corporate and brand teams
- oversee preparation of budgets, forecasts, and financial reports while maintaining cost controls and achieving profitability targets
- recruit, train, and develop department leaders and associates to uphold the “Spirit to Serve” culture and ensure guest satisfaction
- maintain a strong presence on the property, engaging with guests and associates daily to promote service excellence
- partner with the Sales and Revenue teams to optimize business mix and maximize market share
- monitor guest feedback (GSS, social media, and brand channels) and implement action plans for continuous improvement
- build strong relationships with ownership, Marriott corporate representatives, and community organizations to strengthen the property’s market position
- champion Marriott’s Commitment to Clean and brand initiatives, ensuring the highest standards of safety, cleanliness, and operational integrity
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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