Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Flexible work schedule
retirement savings plan
Paid Time Off
Job Description
Potbelly is a vibrant and welcoming restaurant chain known for its sandwiches, good vibes, and commitment to creating a fun and inclusive environment for employees and customers alike. With a focus on delivering exceptional customer experiences through great food and friendly service, Potbelly fosters a culture of belonging and teamwork. The company prides itself on its Good Vibes culture, which encourages employees to build strong connections with their colleagues and community, ensuring that both team members and customers feel valued and appreciated. Potbelly values career growth and development opportunities, supporting its staff with comprehensive benefits and competitive compensation packages. The... Show More
Job Requirements
- Open availability
- Ability to stand or walk for 8-9 hours or as needed
- Ability and stamina to work a minimum of 45 hours per week
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Food safety certification within 30 days of employment required for Illinois applicants
- Experience as a General Manager in a restaurant or retail environment
- Good problem-solving skills
- Ability to maintain deadlines and prioritize
- Ability to handle a busy, noisy work environment
- Ability to pass food safety certification
- Ability to coach and develop staff
- Ability to communicate effectively
- Dedicated to delivering great customer service
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
- Experience working in a fast-paced environment
- Friendly and customer service oriented
- Team player
- Ability to manage potential allergens
- Ability to multitask and strong organizational skills
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Spend 80-90 percent of time on the shop floor in the front of the house
- Maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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