Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $115,000.00 - $120,000.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee Discounts
Career development opportunities

Job Description

Our client is a well-established hotel located in Santa Ana, CA, known for its commitment to delivering exceptional hospitality services and maintaining high standards of guest satisfaction. This branded hotel, part of a reputable chain such as Marriott, Hilton, or Hyatt, prides itself on offering a comfortable and welcoming environment for travelers and guests from around the world. The hotel operates with a focus on operational excellence, quality service, and profitability, contributing to the vibrant hospitality industry in the region. The hotel offers a range of services including accommodation, food and beverage, event hosting, and leisure amenities, catering to both... Show More

Job Requirements

  • Bachelor's degree in hotel management or a related field is preferred
  • Minimum 3-5 years experience as a General Manager in a branded hotel such as Marriott Hilton or Hyatt with a strong background in operations sales and marketing
  • Possess a valid driver's license and be able to drive to customer appointments
  • Computer skills including word processing spreadsheet and familiarity with brand specific property management systems
  • Ability to exercise excellent communication presentation organization time management and listening skills
  • Ability to use analytical skills for measuring business potential and value to the hotel
  • Ability to successfully interact with all levels of customers and hotel management

Job Qualifications

  • Bachelors degree in hotel management or a related field is preferred
  • Minimum 3-5 years experience as a General Manager in a branded hotel such as Marriott Hilton or Hyatt with experience in operations sales and marketing
  • Possess a valid driver's license and ability to drive to customer appointments
  • Computer skills including word processing spreadsheet and property management systems
  • Excellent communication presentation organization time management and listening skills
  • Ability to use analytical skills to measure business potential and value to the hotel
  • Ability to successfully interact with all levels of customers and hotel management

Job Duties

  • Oversee all aspects of hotel operations including front desk housekeeping and food and beverage services
  • Ensure guest satisfaction by addressing inquiries resolving complaints and providing personalized service
  • Manage and train hotel staff fostering a positive and productive work environment
  • Develop and implement operational policies and procedures to enhance efficiency and service quality
  • Monitor financial performance including budgeting forecasting and cost control measures
  • Collaborate with marketing teams to promote the hotel and increase occupancy rates
  • Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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