Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,500.00 - $66,500.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings plan
Career development opportunities
Employee Discounts
Job Description
The hotel industry is a dynamic and fast-paced sector that requires expert management to ensure smooth operations and exceptional guest experiences. This particular establishment is part of a reputable chain known for its commitment to quality, hospitality, and operational excellence. As a full-service hotel, it offers a range of amenities and services across multiple departments including front office, housekeeping, maintenance, and food and beverage. The organizational culture emphasizes professionalism, guest satisfaction, and teamwork, aiming to provide memorable stays to every guest, while maintaining brand standards. The hotel invests in its workforce, offering opportunities for growth, development, and career advancement within... Show More
Job Requirements
- High school diploma or equivalent
- bachelor’s degree preferred
- five years supervising experience
- three years hotel management experience including budget management
- must pass appropriate security clearances
- must be honest and trustworthy
- able to push or pull 60 pounds unassisted
- able to lift or carry 30 pounds unassisted
- able to stand for eight hours and perform activities like bending, stretching, and reaching
- effective communication skills
- ability to work in stressful environments and accept constructive criticism
- able to multitask and handle interruptions
- physical presence required
- willing to work any shift including weekends
- periodic overnight travel required
Job Qualifications
- College degree (BS/BA) preferred or equivalent work experience
- five years experience supervising at least 15 associates
- three years experience in hotel management including managing budgets
- prior experience working in Hilton or Marriott family of hotels preferred
- thorough knowledge of government regulations applicable to hotel industry
- knowledge of industry safety standards
- knowledge of accounting processes including receivables, payables, budgets, invoices, payroll
- proficient written and verbal English
- effective communication skills including group presentations
- financial analysis skills
- project management skills
- proficient in Microsoft Office including Excel, Word, Outlook
- leadership skills to develop and counsel subordinate associates
Job Duties
- Ensure hotel staff are properly greeting guests, adhering to uniform standards, and appropriately resolving guest complaints
- manage new hire processes and ensure completion of required paperwork and orientation
- review ongoing training practices to keep associates updated on policies and procedures
- maintain a professional, cohesive team through hiring, training, coaching, counseling, and development
- promote positive morale and friendly attitude
- monitor communication between departments ensuring timely and accurate flow of information
- develop and execute financial objectives exceeding budgeted sales and expense goals
- review cost accounts on a weekly basis
- ensure maintenance of equipment according to service standards and resolve outages promptly
- complete administrative duties like scheduling, payroll, inventory, orders, and production controls timely
- ensure adherence to company rules and policies and oversee implementation of new procedures
- maintain certification from brand approved vendor training program
- maintain business and charitable involvement in the community
- inspect guest rooms, public areas, and grounds for cleanliness, safety, and appearance
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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