Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,200.00 - $78,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
Pacific Hospitality Group is a distinguished hospitality management company known for its owner/operator approach that uniquely benefits investors and team members alike. As a family-focused organization, the company emphasizes long-term holds in its portfolio, fostering sustainable growth and development both for the business and its workforce. With a vision centered on enriching people's lives, Pacific Hospitality Group proudly delivers memorable guest experiences, commits to community involvement, and honors spiritual values in all its operations. The company operates with guiding principles like integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment, which shape its culture and... Show More
Job Requirements
- Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting
- Solid knowledge of hotel management, hotel service standards, guest relations and etiquette
- Ability and experience in successfully leading and strong and effective work teams in a high volume, time sensitive environment
- Ability to lead others in the department by mentoring and providing training that results in staff that meets or exceeds guest expectations and provides a high level of guest satisfaction
- Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria
- Bachelor’s degree in Hospitality Management preferred
- Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
- Experience preparing budgets and expertise analyzing profit and loss statements
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of financial elements and deal with several abstract and concrete variables
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Requires attention to detail
- Must be able to solve problems and remain calm and alert if dealing with difficult guests, during busy activity periods or in an emergency
Job Qualifications
- Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting
- Solid knowledge of hotel management, service standards, and guest relations
- Ability to lead and develop strong work teams
- Experience in mentoring and training staff to exceed guest expectations
- Ability to develop effective operating and control processes
- Bachelor’s degree in Hospitality Management preferred
- Strong sales, negotiation, and budget analysis skills
Job Duties
- Provide executive level leadership to drive overall operating and financial performance
- Prepare annual budget and achieve or exceed budgeted revenues
- Monitor and control all operating and labor costs for each department
- Ensure outstanding guest service standards and satisfaction
- Oversee physical appearance, maintenance, safety, and security of the property
- Develop and support management and staff programs
- Handle guest concerns promptly and ensure compliance with policies and laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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