Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,800.00 - $77,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
flexible scheduling
Job Description
EoS Fitness is a leading fitness club organization committed to helping individuals achieve their health and wellness goals through a supportive and motivating environment. As a company focused on community and transformation, EoS Fitness prides itself on delivering exceptional customer experiences and fostering a culture where both members and staff thrive. The company operates a network of fully equipped fitness centers that cater to a diverse clientele, offering a wide range of services from state-of-the-art workout equipment to personalized fitness coaching and group classes. The mission of EoS Fitness is to create loyal, lifelong fans and exercise practitioners by continually... Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- Ability to work in a gym setting move about club floors and rooms communicate with employees members and the public
- Ability to access and operate the Company computer system including preparing documents entering data into computer system read reports from a computer data base or email system
- Ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- 2 years of sales management experience
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry
- Strong communication skills both verbally and in writing for interacting with employees management and vendors
- Excellent relationship building and influencing skills with people at all levels and in all functions
- Strong detail orientation systematic and thorough approach to problem solving and good time management organizational and record keeping skills
- Excellent MS Office skills
- Someone who embraces our core values
Job Duties
- Hiring training scheduling and supervising staff members including Assistant General Managers and Fitness Consultants
- Effectively communicate goals expectations and procedures to staff members ensuring everyone understands their roles and responsibilities
- Set and achieve membership and revenue goals track KPIs and develop strategies to increase membership retention and new sign ups
- Provide constructive feedback to staff members on their performance using clear and specific language to highlight areas of strength and areas for improvement
- Ensuring high quality customer service by addressing member concerns or complaints managing membership inquiries and resolving issues promptly
- Engage with members in a friendly and approachable manner actively listening to their needs and concerns and providing clear and helpful responses
- Ensuring compliance with health and safety regulations maintaining proper certifications and implementing safety protocols
- Supervising the maintenance and cleanliness of the facility including equipment locker rooms and common areas
- In the event of emergencies or unexpected disruptions communicate calmly and clearly with staff and members providing necessary instructions and updates to ensure their safety and wellbeing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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