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EOS Fitness

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Vision Insurance
Career Development

Job Description

EoS Fitness is a rapidly expanding fitness company dedicated to providing members with a comprehensive and motivating health and wellness experience. Known for its focus on innovation and member satisfaction, EoS Fitness operates a chain of state-of-the-art fitness centers that are equipped with the latest equipment and staffed by passionate fitness professionals. The company prides itself on creating a supportive community where individuals at all levels of fitness can thrive and achieve their wellness goals. Whether someone is beginning their fitness journey or is a seasoned athlete, EoS Fitness offers programs and services that cater to diverse needs, emphasizing sustainable,... Show More

Job Requirements

  • Must successfully pass background check
  • CPR certification required within 30 days of hire
  • Ability to work in a gym setting
  • move about club floors and rooms
  • communicate with employees, members, and the public
  • Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
  • Ability to bend routinely and repetitively to lift more than 40 lbs

Job Qualifications

  • 2 years of sales management experience
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors
  • Excellent relationship building and influencing skills with people at all levels and in all functions
  • Strong detail orientation
  • systematic and thorough approach to problem solving
  • and good time management, organizational, and record-keeping skills
  • Excellent MS Office skills
  • Someone who embraces our Core Values

Job Duties

  • Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities
  • Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly
  • Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location