Wingstop - FWS

General Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $27.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Cell phone reimbursement

Job Description

WINGSTOP - FWS is an independently owned and operated franchisee that specializes in delivering delicious, high-quality chicken wings and exceptional customer service. As a recognized leader in the fast-casual restaurant segment, Wingstop prides itself on combining flavorful menu options with a vibrant brand experience. They are committed to fostering a culture of integrity, honesty, and hard work, reflected not only in their food offerings but also in their supportive and dynamic work environment. With a focus on both operational excellence and customer satisfaction, Wingstop continuously seeks talented individuals to join their team and contribute to their growing legacy in the... Show More

Job Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food handler certification required or obtained during onboarding training
  • Experience using a computer and register (POS) system
  • Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
  • Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
  • Ability to stand for long periods of time and work in a fast-paced environment

Job Qualifications

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food handler certification required or obtained during onboarding training
  • Experience using a computer and register (POS) system
  • Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
  • Spanish speaking a plus

Job Duties

  • Act with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
  • Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
  • Work with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
  • Communicate in a timely and effective manner with District Manager about operational and human resources issues
  • Perform regular restaurant inspections to ensure team and restaurant is meeting standards
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team
  • Track inventory and ensure accurate record keeping
  • Identify and resolve issues with food preparation
  • help team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • accomplish company goals by accepting ownership for accomplishing new and different job responsibilities
  • meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security
  • maintain operational standards and requirements in the restaurant
  • use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
  • strong business acumen and ability to drive results through team collaboration to achieve store metrics

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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