Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
MCR is a leading hotel owner-operator in the United States, recognized as the third-largest in this industry. Founded in 2006, the company has expanded its presence with offices located in key cities such as New York City, Dallas, Chicago, and Richmond, Virginia. With a formidable $5.0 billion portfolio, MCR owns and operates 148 premium-branded hotels that collectively offer more than 22,000 guestrooms across 37 states and 106 cities. The portfolio includes hotels operating under nine Marriott brands and eight Hilton brands, as well as numerous unflagged independent hotels, making MCR a significant player in the hospitality sector. Employing over 7,000... Show More
Job Requirements
- Bachelor’s or associate’s degree preferred
- Previous supervisory experience preferred
- Progressive experience in hospitality, hotel, restaurant, or service industry preferred
- Must be 18 years of age or older
- Valid driver’s license required
- Must meet legal age to serve alcoholic beverages at select properties
- Willing to work varied schedules including evenings, nights, weekends, and holidays
- Must be proficient in Windows operating systems and company-approved spreadsheets and word processing
- Must be able to understand and follow established guidelines and procedures
- Must have strong communication skills
- Must have ability to evaluate and select among alternative courses of action quickly and accurately
- Must work well under pressure and maintain composure
- Must have listening, conflict resolution and hospitality skills
- Must be attentive to detail and meet deadlines
Job Qualifications
- Must have a positive can-do attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Strong evaluation and decision-making skills
- Ability to work well under pressure maintaining composure
- Effective listening and conflict resolution skills
- Basic financial literacy including understanding of financial data and arithmetic
- Attention to detail and ability to meet deadlines
- Proficiency with Windows operating systems and company-approved software
- Clear and effective communication skills
- Leadership in hospitality and guest service
- Valid driver’s license and legal age to serve alcoholic beverages where applicable
- Basic market knowledge
- Must be 18 years or older
- Bachelor’s or associate’s degree preferred
- Previous supervisory experience preferred
- Experience in hospitality, hotel, restaurant, or service industries preferred
Job Duties
- Greet guests happily and use their names to ensure they feel welcomed
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Conduct daily supervision walks including guest rooms and public spaces to ensure cleanliness and equipment functionality
- Oversee onboarding, training, coaching, and development of team members
- Ensure accurate completion of operational checklists and shift handover reports
- Manage inventory, purchase orders, and invoice processing according to policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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