Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,500.00 - $69,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Job Description
EoS Fitness is a well-established fitness club chain dedicated to providing exceptional health and wellness experiences to its members. Known for its commitment to creating an inclusive and motivating environment, EoS Fitness combines state-of-the-art facilities, diverse fitness classes, and a supportive community to help individuals achieve their fitness goals. With locations across multiple regions, EoS Fitness prides itself on delivering top-notch customer service and fostering lifelong relationships with its members. The company emphasizes a culture of excellence, teamwork, and continuous improvement, aiming to empower every member that walks through its doors.
The role of General Manager at EoS Fitnes... Show More
The role of General Manager at EoS Fitnes... Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- ability to work in a gym setting, move about club floors and rooms, communicate with employees, members, and the public
- ability to access and operate the company computer system including preparing documents, entering data into computer system, read reports from a computer database or email system
- ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- Two years of sales management experience
- three to four years of customer service experience
- prior experience or strong interest in the fitness industry
- strong communication skills both verbal and written for interacting with employees, management, and vendors
- excellent relationship building and influencing skills with people at all levels and in all functions
- strong detail orientation, systematic and thorough approach to problem solving, and good time management, organizational, and record-keeping skills
- excellent MS Office skills
- someone who embraces company Core Values
Job Duties
- Hiring, training, scheduling, and supervising staff members including Assistant General Managers and Fitness Consultants
- effectively communicate goals, expectations, and procedures to staff members ensuring everyone understands their roles and responsibilities
- set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
- provide constructive feedback to staff members on their performance using clear and specific language to highlight areas of strength and improvement
- ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly
- engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses
- ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols
- supervising the maintenance and cleanliness of the facility including equipment, locker rooms, and common areas
- communicate calmly and clearly with staff and members during emergencies or disruptions providing necessary instructions and updates to ensure safety and well-being
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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