Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee wellness programs
Retirement Plan
discounted gym membership
Professional development opportunities
Job Description
EoS Fitness is a leading fitness company with a strong presence in the health and wellness industry, dedicated to improving the lives of its members through state-of-the-art facilities, innovative programs, and a people-first approach. Known for its vibrant community atmosphere and commitment to excellence, EoS Fitness has consistently delivered superior workout experiences by combining cutting-edge technology with personalized service. As a brand, EoS Fitness emphasizes not just physical fitness but a comprehensive wellness journey tailored to individual members' goals. Their strategic focus on sales-driven growth and customer satisfaction makes it a sought-after employer for those passionate about fitness and leadership.Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- Ability to work in a gym setting and move about club floors and rooms
- Ability to communicate with employees, members, and the public
- Ability to access and operate the company computer system including preparing documents, entering data, reading reports
- Ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- 2 years of sales management experience
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry
- Strong communication skills both verbally and in writing
- Excellent relationship building and influencing skills with people at all levels
- Strong detail orientation, systematic and thorough approach to problem solving
- Good time management, organizational, and record-keeping skills
- Excellent MS Office skills
- Embraces company core values
Job Duties
- Hiring, training, scheduling, and supervising staff members including Assistant General Managers and Fitness Consultants
- Effectively communicate goals, expectations, and procedures to staff members ensuring everyone understands their roles and responsibilities
- Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
- Provide constructive feedback to staff members on their performance using clear and specific language
- Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly
- Engage with members in a friendly and approachable manner, actively listening to their needs and providing clear and helpful responses
- Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols
- Supervising the maintenance and cleanliness of the facility including equipment, locker rooms, and common areas
- Communicate calmly and clearly with staff and members in emergencies or unexpected disruptions, providing necessary instructions to ensure safety and well-being
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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