Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,300.00 - $76,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
Job Description
EoS Fitness is a leading fitness and wellness company dedicated to creating a positive and motivating environment for its members. Known for its innovative approach to health and wellness, EoS Fitness operates state-of-the-art gym facilities that offer comprehensive workout options, personalized training, and exceptional customer service. The company is committed to fostering a community where members of all fitness levels can achieve their health goals, improve their lifestyle, and enjoy a supportive atmosphere. Renowned for its focus on customer satisfaction and employee development, EoS Fitness is continually expanding its team to bring passionate professionals on board who are eager to... Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- Ability to work in a gym setting and move about club floors and rooms
- Ability to communicate with employees, members, and the public
- Ability to operate company computer systems including preparing documents and entering data
- Ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- 2 years of sales management experience
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry
- Strong communication skills verbally and in writing
- Excellent relationship building and influencing skills
- Strong detail orientation and problem-solving abilities
- Good time management, organizational, and record-keeping skills
- Excellent MS Office skills
- Embrace core values of the company
Job Duties
- Hiring, training, scheduling, and supervising staff members including Assistant General Managers and Fitness Consultants
- Effectively communicate goals, expectations, and procedures to staff members
- Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
- Provide constructive feedback to staff members on their performance
- Ensure high-quality customer service by addressing member concerns or complaints
- Engage with members in a friendly and approachable manner, actively listening to their needs
- Ensure compliance with health and safety regulations and maintain proper certifications
- Supervise the maintenance and cleanliness of the facility, including equipment and common areas
- Communicate calmly and clearly during emergencies, providing necessary instructions and updates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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