Job Overview
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $60,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
StepStone Hospitality is a distinguished company specializing in hotel management and operations, renowned for its commitment to excellence and guest satisfaction. Offering a diverse portfolio of properties, StepStone focuses on delivering superior service and creating exceptional experiences for its guests across various locations. As a competitive employer in the hospitality sector, StepStone provides growth opportunities within a supportive and dynamic environment tailored to fostering professional development and operational success.
This opportunity invites candidates to assume the role of Hotel General Manager at StepStone Hospitality. The position is essential for overseeing all facets of hotel operations, ensuring smooth functioning and a... Show More
This opportunity invites candidates to assume the role of Hotel General Manager at StepStone Hospitality. The position is essential for overseeing all facets of hotel operations, ensuring smooth functioning and a... Show More
Job Requirements
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Execute and monitor sales and marketing plans
- Establish and maintain a proactive human resources function to ensure associate motivation, training, and development, and ensure compliance with wage and benefit regulations and administration
- Establish and maintain preventative maintenance programs to protect StepStone's managed or owned physical assets
- Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates
- Effectively communicate and coordinate with all departments during functions
- Scrupulously follow all StepStone and hotel policies and procedures
- Ability to work a five and one-half (5) day workweek, including nights, weekends, and holidays
- Projects and assignments are completed thoroughly, professionally, and with care
- Adjusts to high-pressure conditions and is open to change
- Assumes responsibility for personal growth and development
- Conducts him/herself (acts and dresses) professionally at all times
- sets standards for all associates
Job Qualifications
- Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Experience in executing and monitoring sales and marketing plans
- Ability to establish and maintain proactive human resources functions that ensure associate motivation, training, and development
- Knowledge of wage and benefit regulations and administration
- Experience in establishing and maintaining preventative maintenance programs
- Skilled in administering effective security functions to protect assets and ensure safety
- Strong communication and coordination skills with all departments during functions
- Professional conduct and appearance that sets standards for all associates
Job Duties
- Supervise the interviewing, hiring, training, evaluating, counseling and termination processes
- Provide support to managers in employee development
- Perform daily, weekly and monthly meetings to communicate overall direction and provide leadership and communication
- Communicate regularly with owners and corporate personnel all budget, revenue and forecasts as required
- Maintain professional and positive relationship with owners
- Oversee all operational aspects of the hotel including assisting in departments where needed
- Develop short- and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget
- Prepare annual hotel/operation budget
- Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports
- Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints
- Establish and maintain effective programs to ensure the security and safety of guests, associates, and StepStone owned or managed assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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