Freddy's Frozen Custard & Steakburgers logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling

Job Description

Freddy's is a well-established restaurant brand known for its commitment to quality, timeliness, and exceptional customer service. As a key player in the casual dining industry, Freddy's prides itself on creating an inviting atmosphere where guests can enjoy delicious meals prepared with care. Emphasizing both operational excellence and hospitality, Freddy's has built a reputation for maintaining high standards in every aspect of its service, from food preparation to guest interactions. This dedication has helped Freddy's maintain a loyal customer base while continually attracting new patrons through positive word-of-mouth and consistent experiences.

The Restaurant General Manager role at Freddy's ... Show More

Job Requirements

  • ability to stand and walk 10 hours/day
  • ability to continuously reach, bend, lift, carry and stoop
  • ability to freely access all areas of the restaurant
  • ability to move or handle items weighing 0-75lbs
  • ability to work varied hours/days to oversee store operation
  • must have experience in Microsoft Office, Excel, Word, and Internet

Job Qualifications

  • experience in leadership and team building
  • strong communication skills
  • knowledge of customer service standards
  • ability to manage labor and food costs
  • familiarity with health and safety regulations
  • proficiency in Microsoft Office, Excel, Word, and Internet
  • experience in resolving guest complaints and concerns

Job Duties

  • ensure all company standard operation procedures are followed
  • teach and practice Freddy’s standards of quality, timeliness, and service
  • maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
  • ensure that customer satisfaction is the highest priority for all employees
  • consistently live hospitality in every instance
  • lead by example - maintain professional image, appearance, and language
  • conduct daily labor analysis to achieve target labor percentage

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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