Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $125,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Annual performance-based bonus
Opening bonus plan
Comprehensive benefits package
Marriott travel perks
Paid Time Off
Health Insurance
Job Description
This hotel is owned and operated by an independent franchisee, Lotus Hotels. Unlike corporate-managed hotels, this franchisee operates as a separate entity with full control over employment practices, including hiring, compensation, and benefits. Marriott International, Inc. and its subsidiaries have no involvement in the selection or employment process at this property. If you accept a position here, you will be employed directly by the franchisee, not Marriott. Lotus Hotels is committed to fostering a dynamic and inclusive workplace, providing opportunities for growth and development in the hospitality sector.
We are currently seeking a highly skilled and experienced General Ma... Show More
We are currently seeking a highly skilled and experienced General Ma... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field
- Minimum 5 years of experience in hotel management, preferably in a leadership role
- Experience managing multiple departments including front office, housekeeping, and food and beverage
- Strong knowledge of hotel operations and brand standards
- Ability to lead pre-opening and opening processes
- Proven track record of financial management and cost control
- Excellent problem-solving and decision-making skills
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Ability to foster a positive work culture and lead diverse teams
Job Qualifications
- Proven experience in hotel general management
- Strong leadership and team development skills
- Excellent business acumen and financial management skills
- Experience in launching new hotel properties
- Knowledge of AC Hotel brand standards and hospitality best practices
- Strong communication and interpersonal skills
- Ability to create and oversee successful food and beverage programs
- Ability to drive guest satisfaction and operational excellence
- Experience in budgeting, forecasting, and revenue management
- Proficiency in maintaining compliance with health and safety regulations
- Ability to build relationships within the community and industry networks
Job Duties
- Partner with ownership and Marriott to ensure a successful hotel opening
- Oversee hiring, onboarding, and training of all associates
- Implement brand standards, operating procedures, and service culture prior to opening
- Direct daily operations across all departments including front office, housekeeping, food and beverage, sales, and engineering
- Ensure compliance with AC Hotel brand standards, policies, and procedures
- Lead the development and implementation of the hotel’s Food and Beverage program
- Oversee design, launch, and ongoing execution of the AC Lounge, Breakfast Program, Beverage offerings, and additional F&B services
- Collaborate with culinary and bar teams to create efficient menus, cost structures, and service flow
- Ensure compliance with all health, safety, and alcohol regulations
- Monitor guest feedback and operational performance to refine and elevate the F&B experience
- Drive revenue through creative programming, promotions, and community partnerships
- Develop and manage annual budgets, forecasts, and financial plans
- Drive revenue performance through sales, marketing, and revenue management strategies
- Control costs while maintaining quality standards
- Recruit, mentor, and develop a high-performing team
- Foster a positive work environment focused on engagement, accountability, and growth
- Provide ongoing training and coaching to ensure exceptional service delivery
- Ensure guest satisfaction scores meet or exceed brand benchmarks
- Address guest feedback promptly to resolve issues
- Create service culture that reflects European-inspired design and lifestyle focus
- Represent the hotel in the local community
- Build strong business relationships
- Participate in sales calls, community events, and networking
- Uphold Marriott brand values and standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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