Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
bonus opportunity
Retirement Plan
employee recognition programs
Job Description
Residence Inn by Marriott Raleigh Crabtree Valley is a distinguished all-suite extended-stay hotel operated by Crabtree RI LLC, an independent franchisee separate from Marriott International, Inc. This hotel enjoys a prime location in Raleigh's premier shopping and business district, offering guests spacious accommodations and a range of amenities tailored specifically for long-term stays. The property is conveniently situated near Crabtree Valley Mall and just minutes away from downtown Raleigh, making it an ideal choice for both business travelers and leisure guests. As part of the Marriott family, the hotel maintains stringent brand standards while tailoring its service approach to meet... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 3 to 5 years of general manager experience in a Marriott or similar major hotel brand
- Proven experience in extended-stay hotel management
- Strong leadership and team development skills
- Excellent financial acumen and operational oversight capabilities
- Proficiency in hotel management software and financial reporting tools
- Excellent communication and interpersonal skills
- Ability to work a 40-hour workweek with flexibility
- Commitment to upholding Marriott brand standards and local regulatory compliance
Job Qualifications
- 3 to 5 plus years of general manager experience within Marriott or another major hotel brand
- Extended-stay experience highly preferred
- Proven track record delivering strong financial results and outstanding guest satisfaction scores
- Ability to lead motivate and develop teams across all hotel departments
- Strong operational knowledge of suite-style hotels housekeeping operations and long-term guest needs
- Skilled in revenue management budgeting labor planning and financial analysis
- Excellent communication relationship-building and problem-solving skills
- Proficiency with MS Office and Marriott systems such as MARSHA Opera/CI Micros and applicable reporting tools
- A hands-on visible leadership style approachable supportive and dedicated to high service standards
- Hospitality degree or Food and Beverage background is a plus
Job Duties
- Lead day-to-day operations of the hotel ensuring alignment with Marriott brand standards and company operating procedures
- Drive performance across guest satisfaction occupancy extended-stay business mix revenue management and GOP targets
- Oversee department leaders and ensure associates receive proper training coaching and developmental support
- Hire develop and retain high-quality team members while maintaining a positive and collaborative workplace
- Produce and analyze financial and operational reports working closely with corporate teams to ensure accuracy and accountability
- Partner with the sales team to grow corporate long-term stay group and relocation business within the Raleigh market
- Conduct regular property inspections to uphold cleanliness maintenance and safety standards
- Manage budgets forecasts labor controls purchasing inventory and expenses with disciplined financial oversight
- Maintain compliance with Marriott brand requirements local regulations and employment laws
- Lead a strong service culture through daily communication recognition and follow-through
- Serve as Manager on Duty when required stepping into operational tasks to support the team
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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