Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $71,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Urban Air Adventure Parks is a leading name in the indoor adventure park industry, renowned for creating dynamic and thrilling entertainment experiences for families and kids. Based in Dallas, Texas, Urban Air has pioneered the concept of adventure parks and solidified itself as the largest operator in the world within the location-based entertainment sector. The company’s mission centers around inspiring children to have fun and aim higher, encouraging them to achieve goals they never thought possible. Urban Air’s commitment goes beyond just entertainment; it focuses on creating an environment that fosters growth, excitement, and positive memories for guests of all... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years of experience in facility operations and management
- hospitality industry experience including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants required
- strong leadership and team development skills
- proficiency in Microsoft Office applications
- excellent communication skills both written and verbal
- ability to maintain professional conduct and grooming
- flexibility to adapt to business needs
- ability to handle accountability for professional standards
- enthusiasm and energy to motivate others
- ability to work effectively with diverse groups
- strategic and innovative thinking capability
Job Qualifications
- Ability to enthusiastically interact with others
- strong character and good judgment in decision-making
- experience in hospitality including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- 3+ years of experience in facility operations and management
- proven ability to develop team members
- successful track record in achieving financial results
- professional, energetic, and self-motivated with positive attitude
- intermediate computer skills in Microsoft Office
- professional grooming and conduct
- adaptability and flexibility
- strong communication skills
- ability to establish working relationships with employees, management, and vendors
- ability to maintain professionalism
- vision for the park
- flexible approach
- accountable for high personal standards of conduct
- appreciation of diversity
- innovative and strategic thinker
Job Duties
- Hire, train, and provide mentorship to the staff to further develop their skills
- cultivate a team environment that provides exceptional customer service
- implement and execute all staff training programs
- assist in selecting and developing Area Leads and Certified Trainers
- lead and influence managerial staff through effective motivation
- ensure execution of all employee recognition and incentive programs
- maintain a strong community presence through partnerships
- maintain a safe, clean, and secure environment for guests and staff
- oversee operations including entertainment, food, beverage, attractions, and property
- improve operational execution by adhering to standards
- provide direction to management team
- promote positive employee relations and high staff morale
- hold managers accountable for departmental goals
- monitor online reviews to improve guest experience
- execute marketing strategies to drive sales
- maintain inventory control systems
- assure appropriate staffing levels within labor budget
- analyze financial reports to grow revenue and control expenses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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