Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Competitive pay with performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Corporation is a popular fast-casual restaurant chain known for its delicious sandwiches, friendly atmosphere, and commitment to quality customer service. With a reputation for warmth and community engagement, Potbelly aims to create inviting environments across all its shop locations where customers feel at home and employees thrive. The company values teamwork, inclusivity, and operational excellence, making it a great place for individuals seeking a dynamic and rewarding career in the food service industry.
The General Manager position at Potbelly is a vital leadership role responsible for overseeing daily operations within the restaurant. This role requires more than just manag... Show More
The General Manager position at Potbelly is a vital leadership role responsible for overseeing daily operations within the restaurant. This role requires more than just manag... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- you are friendly and customer service oriented
- you love working in a fast-paced environment
- you can handle the heat of the kitchen and have knife skills
- you enjoy higher levels of noise from music, customer and employee traffic
- you can manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- you can stand/walk for 8-9 hours or as needed
- you have the stamina to work a minimum of 45 hours per week
- you can lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants must obtain food safety certification within 30 days
- ability to meet all eligibility requirements
- ability to maintain deadlines and prioritize while running effective shifts
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- strong written and verbal communication skills
- team player with problem-solving ability
- open availability
- strong organizational skills and ability to multitask
- strong interviewing skills
- ability to write effective schedules and maintain labor goals
- Microsoft Office proficiency
- strong business acumen
- ability to understand and interpret financial reports
- ability to build and develop strong teams and handle conflict resolution
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- assess staff abilities and create effective development plans
- interview, select, and hire employees who embody Potbelly values
- develop and maintain a culture of good vibes for strong attraction and retention
- schedule associates, certified trainers, and shift leaders effectively
- update communication board with critical shop information
- hold regular meetings with key shop staff
- delegate tasks to ensure high standards of execution
- ensure all security procedures are followed
- maintain back-of-the-house procedural standards
- count drawers and follow cash handling procedures
- drive neighborhood marketing and promotions to maximize sales
- control cost of goods, variances, and inventories
- create and lead local marketing plans
- control assigned P&L line items
- spend 80-90% of time on the shop floor in front of house
- maintain deadlines and prioritize shifts
- comply with health and safety standards
- handle customer complaints and issues
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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