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McDonald's

General Manager

Charlotte, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Accrued paid vacation time
Paid Time Off
Monthly manager bonus program
Flexible Schedule
Medical insurance
Dental Insurance
Vision Insurance
Legal Assistance Plan
Uniform allowance
Career development training program
College tuition program

Job Description

RHJOC Enterprise is an independent franchisee operating McDonald’s restaurants, offering a thriving work environment in the quick-service restaurant industry. As part of this well-established global brand, RHJOC Enterprise maintains all the critical customer standards that McDonald’s is known for, such as quality, service, and cleanliness, while creating a local community-focused approach in its operations. This franchise is distinct from McDonald’s USA, emphasizing independent management and localized leadership that caters to the needs and preferences of its customers in the community it serves. Employees at RHJOC Enterprise benefit from a dynamic workplace where teamwork, leadership, and operational excellence are highly valued... Show More

Job Requirements

  • 18+ years of age
  • Prior quick service restaurant experience
  • Ability to travel between home store and nearby organization stores
  • Ability to access and utilize technology such as email, word processing, Excel, and McDonald’s computer systems
  • Applicants must have 2+ years of McDonald’s management experience
  • Department management experience preferred
  • ServSafe certification required

Job Qualifications

  • 2+ years of McDonald’s management experience
  • Department management experience preferred
  • Prior quick service restaurant experience
  • ServSafe certification required
  • Ability to access and utilize technology such as email, word processing, Excel, and McDonald’s computer systems
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Proven ability to meet deadlines and key performance indicators

Job Duties

  • Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald’s standards
  • Setting and achieving targets during shifts and each month to help restaurant meet their goals
  • Taking action to monitor and improve safety, security, labor, food cost, inventory, and profitability
  • Assisting with the creation of manager and crew schedules and managing labor controls
  • Counting inventory, completing truck orders and identifying opportunities for cost savings
  • Maintaining restaurant cleanliness and ensuring maintenance routines are completed
  • Working with food service equipment and leading store operations
  • Providing exceptional customer service and improving overall satisfaction metrics
  • Achieving successful graded visit results
  • Conduct frequent execution visits with follow-up improvement plan and training
  • Following up and correcting constructive feedback from customers
  • Conduct manager walk throughs and restaurant results recaps
  • Building guest counts and sales through all omni channels
  • Coach, lead and be resourceful to restaurant managers and crew
  • Conduct interviews, hire, train and retain restaurant employees
  • Meeting deadlines and key performance indicators
  • Responding to urgent requests in a timely matter
  • Responsible for staffing scheduling and coverage for restaurant operations
  • Ability to perform physical tasks related to working in a restaurant environment, including lifting up to 50 pounds, bending, standing, sitting, crouching

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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