Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,800.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Community Involvement Programs
Training and Development
Job Description
Loews Ventana Canyon Resort is a distinguished luxury hotel nestled in the picturesque Catalina Mountain range in Tucson, Arizona. Renowned for its stunning desert oasis ambiance, this resort offers guests an unmatched blend of natural beauty, upscale amenities, and exceptional hospitality. Positioned among Arizona's premier luxury resorts, Loews Ventana Canyon Resort sets itself apart by providing a tranquil escape infused with the warmth and rugged charm of the Sonoran Desert. The resort caters to travelers seeking relaxation, adventure, and authentic cultural experiences, making it an exceptional destination for both leisure and business guests alike.
This luxury resort is committed ... Show More
This luxury resort is committed ... Show More
Job Requirements
- Minimum five years experience as General Manager of a four-star/four-diamond city-center property
- Bachelor degree in Hospitality Management or related field
- Progressive experience managing within a unionized labor environment
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
- Able to work a flexible schedule including weekends and holidays
Job Qualifications
- Minimum five years experience as General Manager of a four-star/four-diamond city-center property
- Bachelor degree in Hospitality Management or related field
- Progressive experience managing within a unionized labor environment
- Excellent planning, organization, and guest services skills
- Outstanding leadership and communication abilities
- Proven track record of achieving outstanding profit and guest service related goals
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
- Able to work a flexible schedule including weekends and holidays
Job Duties
- Work with the Executive Committee to develop annual goals and operational objectives
- Work with hotel department managers to establish coordinated goals and objectives
- Coordinate operations and activities of key departments to ensure synergy and achieve financial and guest satisfaction goals
- Evaluate guest needs, guest mix, industry and competitive trends to recommend changes
- Develop annual hotel operating budget
- Monitor and maintain hotel financial performance within budget
- Responsible for profit performance of specified departments
- Ensure overall guest satisfaction and resolve guest problems or complaints
- Develop annual capital expenditure plans
- Collaborate with Director of Operations and Controller to achieve support service goals
- Promote and participate in community and service projects through Loews Good Neighbor program
- Demonstrate and promote teamwork among management and staff
- Promote and ensure a clean and safe work environment
- Coordinate hotel security efforts with Security team
- Direct hotel emergency evacuation activities
- Perform other duties as assigned
- Ensure adherence to New Hire Training Program and Star Service Training
- Interview, train, praise, coach, counsel, and discipline staff
- Notify Vice President of Operations and/or Organizational Planning Committee of significant matters
- Be polite, friendly, and helpful to guests, management, and employees
- Promote and apply teamwork skills
- Attend hotel meetings and training sessions
- Execute emergency procedures
- Comply with safety regulations and hotel policies
- Remain current on hotel information and changes
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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