Go Chicken Go

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,800.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

weekly pay
All major holidays off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Casual Work Attire
flexible scheduling
Discounted meals
Paid management training program
Paid Time Off

Job Description

Go Chicken Go is a vibrant and rapidly growing quick-service restaurant located in Kansas City, known for serving the city’s best-fried chicken. The establishment takes pride in delivering an exceptional dining experience characterized by remarkable food quality, outstanding customer service, and a welcoming atmosphere. Go Chicken Go is deeply committed to fostering a culture of hospitality, teamwork, and professional growth. This dynamic environment is designed to accommodate individuals who are enthusiastic, energetic, and passionate about food service and hospitality. The company encourages a team-oriented approach that values respect, dedication, and a guest-first mentality.

At Go Chicken Go... Show More

Job Requirements

  • high school graduate or equivalent
  • one year or more prior experience in hospitality retail hotel restaurant or quick-service industry

Job Qualifications

  • high school graduate or equivalent
  • additional education or experience in hotel restaurant or quick-service industry is a plus
  • one year or more prior experience in hospitality retail hotel restaurant or quick-service industry
  • teachable spirit
  • willingness to provide remarkable hospitality experiences for guests
  • team-oriented approach focusing on others before self
  • guest first service mentality
  • ability to work with urgency in fast-paced environment
  • ability to multi-task and communicate effectively with others
  • takes initiative and contributes positively to work atmosphere and operating environment
  • treats others with honor dignity and respect
  • aligns with company values such as servant leadership relationship building and commitment to excellence

Job Duties

  • available to work 5-6 days per week
  • balance work and personal life keeping focus on business operations team morale and culture
  • demonstrate strong capacity to grow learn and educate the team on new products systems and processes
  • positively influence cleanliness quality and safety standards in food preparation and service areas
  • maintain calm and respectful demeanor during peak periods
  • engage with guests through clear and pleasant communication
  • implement decisions and strategic business objectives from the senior operations manager
  • ensure team members are coached and motivated to follow all company policies and procedures
  • assist with shift management including breaks communication call-offs discipline reward and recognition
  • consistently coach and mentor team members on restaurant procedures and best practices
  • empower encourage and provide honest feedback to team members daily
  • ensure all team members on shift understand the plan goal and vision for the day
  • protect customer experience by ensuring packaging food presentation and quality are top level
  • ensure the store is neat clean and organized at all times
  • advocate for improvement in speed cleanliness accuracy and customer service
  • handle customer requests and facilitate customer recovery
  • enforce disciplinary system and violations of the company handbook
  • optimize food cost and labor cost best practices and work to improve

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location