Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
401(k) matching
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Referral program
Vision Insurance
Job Description
SkyHop Global is a leading ground transportation company specializing in providing reliable and efficient transit solutions for airline crew members across the United States. Renowned for its commitment to safety, punctuality, and exceptional customer service, SkyHop Global operates a nationwide network of stations that ensure seamless transportation for airline personnel. This company is dedicated to fostering a high-performance culture grounded in teamwork, advanced technology, and comprehensive training, aiming to deliver the highest standards in ground transportation for the highly demanding airline industry. Their focus on operational excellence and leadership development creates a dynamic environment that encourages growth and professional advancement.Show More
Job Requirements
- Open availability including weekends, evenings, and holidays
- Valid driver's license and insurable driving record
- Ability to lift up to 75 lbs and work in outdoor conditions when needed
- Residency within 30 minutes of Philadelphia, TX
- Willingness to work in a fast-paced 24/7 operational environment
Job Qualifications
- Minimum 3 plus years of leadership experience in transportation, logistics, hospitality, or other 24/7 operational environments
- Demonstrated success in managing large teams (40 plus employees)
- Strong understanding of DOT regulations, safety protocols, and operational best practices
- Proven track record of driving customer service excellence
- Ability to provide structured performance management and employee development
- Excellent organizational and communication skills
- Technologically proficient with scheduling, communication, and dispatch platforms
Job Duties
- Direct a large team of drivers, dispatchers, supervisors, and support staff
- Build a culture of accountability, safety, and service excellence
- Identify, coach, and develop future leaders and top performers
- Deliver structured performance feedback, corrective action, and recognition
- Oversee scheduling, dispatch, and daily logistics for airline crew transportation
- Ensure optimal driver coverage and timely service for every client pickup
- Conduct routine ride-alongs and drive-arounds to assess field operations
- Manage compliance with vehicle maintenance, licensing, and regulatory requirements
- Drive 'Raving Fan' service levels and resolve service issues with urgency and professionalism
- Implement client feedback mechanisms and act swiftly on concerns
- Foster seamless internal and external communication between departments and partners
- Maintain thorough, up-to-date records of driver training, permits, and certifications
- Lead audits, investigations, and reporting processes related to incidents or HR issues
- Ensure adherence to all local, state, and federal regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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