Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Paid training
Referral program
weekly pay
Employee perks program
Job Description
PJ Whelihan's Restaurant + Pub is a well-established and beloved restaurant chain known for its unique neighborhood atmosphere and excellent guest experiences. Named in honor of the founder's grandfather, each location offers a distinct vibe while maintaining a consistent commitment to quality and community engagement. The Broomall, PA location, along with surrounding areas, prides itself on being the go-to spot for sports fans and food lovers alike, boasting an impressive TV package and a bustling bar area stocked with an extensive selection of beer on tap, including their signature PJW Copper Lager brewed in partnership with Victory Brewing Company. The... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 5 years demonstrated experience managing a fast paced, high volume restaurant
- supervisory experience of at least 2 managers
- proficiency in food planning, preparation, purchasing, safety, sanitation, security, company policies, personnel management and P&L analysis
- basic computer literacy including scheduling, time and attendance and POS systems
- ServSafe certification
- T.I.P.S. or RAMP certification
Job Qualifications
- Minimum of 5 years demonstrated experience in successfully managing a fast paced, high volume restaurant
- supervisory experience of 2+ managers
- proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, safety and sanitation, security, company policies and procedures, personnel management, P&L analysis
- basic computer skills and ability to work with scheduling, time and attendance and POS systems
- ServSafe Certification
- T.I.P.S. or RAMP certification
Job Duties
- Oversees and manages all areas of the restaurant, assuming all accountability for the operation
- adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- manages daily operation to meet the food and beverage budget
- will troubleshoot to resolve excessive costs if budget is exceeded
- enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
- will uphold all ServSafe guidelines
- ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
- responsible for ensuring consistent high quality of food preparation and service
- supervise portion control and quantities of preparation to minimize waste
- maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- ensure positive guest service in all areas
- participates in social media - responds to digital marketing manager requests and collaborates for content generation
- for Facebook only - updates location pages, responds to Facebook page communications
- respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- ensure that proper security procedures are in place to protect employees, guests and company assets
- ensure a safe working and guest environment to reduce the risk of injury and accidents
- adheres to company systems, i.e. Restaurant 365, Paycor, Aloha, and other technology as appropriate
- is responsive to requests made by corporate staff
- ensures in store promotions and merchandising are accurate, updated and appropriately displayed
- manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
- provide direction to managers & employees
- direct hiring, supervision, development and, when necessary, termination of employees
- develop strong engagement and positive morale throughout the team, by providing high energy, timely communication, and ongoing feedback regarding performance
- provide strong presence in local community and high level of community involvement by restaurant and personnel
- may tie store events with community outreach
- actively programs entertainment and other events in store to drive business and customer engagement
- ensures the promotion calendar is updated regularly
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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