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Scenthound

General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Salary
Rate:
Range $43,900.00 - $65,700.00
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Work Schedule

Standard Hours
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Benefits

Direct career growth path
Competitive hourly base pay
Tips
performance bonuses
merit-based pay increases
Paid vacation
Complimentary service membership

Job Description

Scenthound is a specialized pet wellness company dedicated to providing high-quality grooming and wellness services for dogs. As a forward-thinking and customer-centric organization, Scenthound focuses on combining expert care with exceptional customer experiences to ensure the health and happiness of dogs and their owners. The company prides itself on fostering a welcoming environment where pets receive attentive care and their needs are met with compassion and professionalism. Scenthound's commitment to innovation and community engagement positions it as a leader in the pet care industry, with a strong emphasis on wellness and preventive health.

The Scenter Manager plays a cr... Show More

Job Requirements

  • Management experience
  • Customer service experience
  • Strength to lift up to 70 pounds
  • Stamina to stand for long periods of time
  • Reliable transportation
  • Willingness to work in a smoke-free environment

Job Qualifications

  • Management experience
  • Customer service experience in retail or restaurant settings
  • Strong communication skills
  • Leadership and coaching abilities
  • Recruiting and hiring proficiency
  • Problem-solving skills
  • Attention to detail
  • Time-management skills
  • Technology proficiency
  • Accountability

Job Duties

  • Drive membership sales through health and wellness education
  • Maintain a knowledgeable team that prioritizes dog wellness and safety
  • Provide leadership, guidance, and mentorship for the Scenter employees
  • Drive employee development through leadership, training, and performance reviews
  • Uphold quality standards through hands-on participation, employee audits, and training
  • Promptly and accurately communicate information from upper management to your team
  • Identify when/ where help is needed and provide assistance to keep Scenter on schedule
  • Create an environment conducive to teamwork, open communication, and Scenthound values
  • Manage client expectations
  • resolve customer concerns
  • Ensure the safety of dogs and team members at all times
  • Adhere to Scenthound sanitary and cleaning practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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