Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,300.00 - $72,300.00
Work Schedule
Flexible
Benefits
weekly pay
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
short-term disability
long-term disability
Casual Work Attire
flexible scheduling
Discounted meals
Paid management training program
Job Description
Go Chicken Go is a vibrant and dynamic quick-service restaurant renowned for serving the best-fried chicken in Kansas City. Established with a commitment to quality, Go Chicken Go has become a beloved dining destination that focuses on delivering remarkable food and exceptional service to every guest. This restaurant thrives on a culture of hospitality, professionalism, and passion for food, creating an environment where both customers and employees feel valued. The fast-paced work atmosphere is designed to foster growth and development, making Go Chicken Go not just a place to work, but a place to build a career. The company is... Show More
Job Requirements
- high school graduate or equivalent
- one year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- ability to work 5-6 days per week
- ability to maintain a calm and respectful demeanor during peak periods
- ability to coach and mentor team members
- strong communication skills
- willingness to learn and educate team on new systems and processes
Job Qualifications
- high school graduate or equivalent
- additional education or experience in the hotel, restaurant, or quick-service industry is a plus
- one year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- teachable spirit
- willingness to provide remarkable hospitality experiences for guests
- team-oriented, focuses on others before self
- has a guest first service mentality
- works with a sense of urgency in a fast-paced environment
- ability to multi-task and communicate well with others
- takes initiative and positively contributes to the work atmosphere and operating environment
- treats others with honor, dignity, and respect
- character aligns with Go Chicken Go values
- chemistry as servant leader, relationship builder, results focused
- competency as problem solver, commitment to excellence, earns trust
Job Duties
- available to work 5-6 days per week
- can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
- demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes
- positively influence cleanliness, quality, and safety standards in food preparation and service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, and local regulatory guidelines
- maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members
- engage with guests by anticipating and responding to their needs through clear and pleasant communication
- implement decisions and strategic business objectives from the senior operations manager
- ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures
- assist with shift management including breaks, communication, call-offs, discipline, reward and recognition
- consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices
- empower, encourage, and provide honest feedback to team members on a daily basis
- ensure all team members on shift are aware of the plan, goal, and vision for the day
- protect the customer experience by ensuring packaging, food presentation and quality is top level
- ensure the store is neat, clean, and organized at all times
- be an advocate for improvement in speed, cleanliness, accuracy, and customer service
- appropriately handle customer requests and facilitate customer recovery
- enforce disciplinary system and violations of the Go Chicken Go Company Handbook
- optimize food cost and labor cost best practices and work to achieve constant, consistent improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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