Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,100.00 - $72,000.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Paid holidays
Job Description
Caribou Coffee is a renowned coffee company dedicated to creating day-making experiences that ignite a chain reaction of goodness. Established as a leading coffeehouse brand, Caribou Coffee prides itself on its commitment to community, quality, and an exceptional guest experience. The company focuses on three core pillars: Team, Guest, and Business, which guide its operational philosophy and culture. With a strong emphasis on inclusivity, transparency, and personal growth, Caribou Coffee is a place where employees are encouraged to be themselves, make a positive local impact, foster lifelong relationships, and serve exceptional coffee. The company operates numerous stores across different regions,... Show More
Job Requirements
- Minimum 1-2 years of restaurant retail or guest service management experience
- Must be 18 years or older
- Reliable transportation
- Ability to work full time including early mornings evenings weekends and holidays
- Willingness to learn new systems and tools
- Must be able to perform physical tasks such as bending reaching lifting up to 50 pounds standing for 4 to 8 hours
- ServSafe certification preferred
- Valid driver’s license
- High school diploma or GED equivalent
Job Qualifications
- A minimum of 1-2 years of restaurant retail or guest service management experience and or combined experience and education
- Must be 18 years of age or older
- Have reliable transportation
- Ability to work full-time averaging 47 hours per week including mornings evenings weekends and holidays
- Willingness to learn new systems and tools as they are introduced to support the business
- Preferred ServSafe certification or ability to receive a certificate within 90 days of employment
- Experience with sales building Profit and Loss statements recruitment and training
- Keen aptitude for store systems including Toast CrunchTime GoSpotCheck EcoSure TeamworX Medallia Workday Beekeeper
- Valid driver’s license
- High school diploma or GED equivalent
Job Duties
- Ensure the store is fully staffed for upcoming shifts including making certain that all store schedules are up to date and written in a timely and effective manner
- Develop creative team member engagement strategies and foster a culture of continuous internal growth and development
- Build and maintain a high-performing team through goal and standard setting accountability inspiration and consistency by utilizing Caribou tools and resources
- Provide ongoing coaching feedback and recognition to team members to support their development enhance performance and foster a positive and motivating work environment
- Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence continuous improvement and fun
- Facilitate the timely resolution of employee customer relations supply chain management and asset management-related issues
- Manage supply chain processes and asset management to ensure timely replenishment accurate stock levels and efficient resource allocation
- Utilize financial planning knowledge to manage budgets for the store and company
- Manage the Operating Statement and other financial inputs to analyze trends and make appropriate adjustments focusing on sales and managing expenses
- Create energy enthusiasm and focus on meeting and exceeding sales goals
- Support the delivery of operational excellence to drive in-store sales initiatives
- Manage inventory and waste to ensure operational efficiency and minimize loss
- Maintain rigorous standards in food safety sanitation and health protocols
Job Qualifications
Experience
Mid Level (3-7 years)