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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,200.00 - $72,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee. As part of the reputable Marriott brand, this hotel combines Southern charm with exceptional service, making it a cornerstone in Memphis's vibrant hospitality industry. The hotel boasts a dynamic work environment that offers a variety of career paths across guest services, food and beverage, and beyond. Employees at Sheraton Memphis Downtown benefit from working in a fast-paced, team-oriented setting that values professionalism and guest satisfaction, providing numerous opportunities for skill development and career growth. With a prime downtown location, Sheraton Memphis Downtown plays a significant... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field
  • Proven success in full-service hotels
  • Experience with Marriott brand preferred
  • Multi-phase renovation or repositioning experience required
  • Strong financial management skills
  • Leadership experience in transformational environments
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with ownership and brand teams
  • Strong problem-solving and decision-making capabilities
  • Willingness to relocate if necessary

Job Qualifications

  • Bachelor's degree in hospitality management or related field
  • Proven success in full-service hotels, ideally with Marriott experience
  • Seasoned hotel executive with multi-phase renovation or repositioning experience
  • Strategic thinker with strong financial acumen and proven success in managing budgets, revenue, and expenses
  • Charismatic leader who thrives in transformational environments and inspires teams to exceed expectations
  • Deep understanding of guest-centric design, technology, and service innovation
  • Strong communication, interpersonal, and customer service skills
  • Ability to communicate effectively with team members, Davidson leadership, and ownership
  • Ability to think strategically and drive results
  • Strong problem-solving and decision-making skills
  • Passion for delivering exceptional guest experiences

Job Duties

  • Lead the pre-opening, repositioning strategy, and relaunch of the Sheraton Memphis Downtown
  • Partner with ownership, Marriott brand teams, and renovation partners throughout all phases of the project
  • Champion the guest journey to ensure every touchpoint reflects the elevated Marriott brand promise
  • Navigate the property's transition during active construction while maintaining service levels and guest satisfaction
  • Build, inspire, and develop a high-performance leadership team focused on operational excellence and exceptional service
  • Foster a culture grounded in accountability, collaboration, guest-centricity, and continuous improvement
  • Drive commercial performance through revenue management, marketing, and sales strategy
  • Strengthen the hotel’s visibility and relationships within the convention district and broader Memphis community
  • Serve as the property’s ambassador during the transformation, representing the hotel with confidence and professionalism
  • Provide strong financial leadership throughout renovation-related fluctuations and changing business dynamics
  • Deliver on brand standards, owner expectations, and renovation milestones with precision and accountability

Job Qualifications

Experience

Expert Level (7+ years)

Job Location