
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,200.00 - $72,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee. As part of the reputable Marriott brand, this hotel combines Southern charm with exceptional service, making it a cornerstone in Memphis's vibrant hospitality industry. The hotel boasts a dynamic work environment that offers a variety of career paths across guest services, food and beverage, and beyond. Employees at Sheraton Memphis Downtown benefit from working in a fast-paced, team-oriented setting that values professionalism and guest satisfaction, providing numerous opportunities for skill development and career growth. With a prime downtown location, Sheraton Memphis Downtown plays a significant... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Proven success in full-service hotels
- Experience with Marriott brand preferred
- Multi-phase renovation or repositioning experience required
- Strong financial management skills
- Leadership experience in transformational environments
- Excellent communication and interpersonal skills
- Ability to work collaboratively with ownership and brand teams
- Strong problem-solving and decision-making capabilities
- Willingness to relocate if necessary
Job Qualifications
- Bachelor's degree in hospitality management or related field
- Proven success in full-service hotels, ideally with Marriott experience
- Seasoned hotel executive with multi-phase renovation or repositioning experience
- Strategic thinker with strong financial acumen and proven success in managing budgets, revenue, and expenses
- Charismatic leader who thrives in transformational environments and inspires teams to exceed expectations
- Deep understanding of guest-centric design, technology, and service innovation
- Strong communication, interpersonal, and customer service skills
- Ability to communicate effectively with team members, Davidson leadership, and ownership
- Ability to think strategically and drive results
- Strong problem-solving and decision-making skills
- Passion for delivering exceptional guest experiences
Job Duties
- Lead the pre-opening, repositioning strategy, and relaunch of the Sheraton Memphis Downtown
- Partner with ownership, Marriott brand teams, and renovation partners throughout all phases of the project
- Champion the guest journey to ensure every touchpoint reflects the elevated Marriott brand promise
- Navigate the property's transition during active construction while maintaining service levels and guest satisfaction
- Build, inspire, and develop a high-performance leadership team focused on operational excellence and exceptional service
- Foster a culture grounded in accountability, collaboration, guest-centricity, and continuous improvement
- Drive commercial performance through revenue management, marketing, and sales strategy
- Strengthen the hotel’s visibility and relationships within the convention district and broader Memphis community
- Serve as the property’s ambassador during the transformation, representing the hotel with confidence and professionalism
- Provide strong financial leadership throughout renovation-related fluctuations and changing business dynamics
- Deliver on brand standards, owner expectations, and renovation milestones with precision and accountability
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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