Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Robust learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
401(k) retirement plan
Life and AD&D insurance
voluntary benefits
Employee assistance program
Discount Marketplace
Paid Time Off
Job Description
Community Choice Financial Family of Brands (CCF) is one of the largest consumer specialty finance organizations in the United States, operating over 1,500 brick-and-mortar stores across 24 states along with online product offerings in 20 states. The company is committed to providing customers, team members, and communities with the Power of Choice by offering short-term financial services tailored to meet urgent needs. CCF’s brand portfolio consists of more than 10 well-known financial service brands, making it a prominent player in the financial services industry. The company emphasizes an inclusive workplace culture, innovation, ongoing learning and development, with a strong commitment... Show More
Job Requirements
- A high school diploma or equivalent
- minimum two years experience in supervisory or leadership role in retail, finance, or service industries
- excellent verbal and written communication skills
- proficiency with phones, point of sale, Microsoft Office, and other systems
- valid driver’s license, auto insurance, and access to personal vehicle
- must be at least 18 years old (19 in Alabama)
- pass background check
- ability to meet physical demands including standing for long periods, moving and lifting up to 25 pounds, and operating mechanical controls
Job Qualifications
- High school diploma or equivalent
- minimum two years experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, Microsoft Office, and other systems
- valid driver’s license, auto insurance, and personal vehicle for work use
- must be at least 18 years old (19 in Alabama)
- ability to meet physical demands of standing up to 90% of the time, moving up to 25 pounds, moving inside and outside the store, and operating mechanical controls
- associates degree or higher preferred
- experience in check cashing, document verification, money order processing preferred
- bilingual English/Spanish a plus and may be required for some locations
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth
- lead identification and execution of local marketing strategies, business partnerships, and community events
- examine, evaluate, and process loan and pawn applications while assessing risk
- enforce adherence to quality standards, procedures, and laws
- participate in audits and compliance reviews as directed
- supervise office security including cash management and loss prevention
- conduct proper opening and closing procedures and train new keyholder staff
- participate in selection, review, hiring, and retention of employees
- develop work schedules according to budget and store needs
- handle complex customer situations with integrity and professionalism
- maintain store appearance and facility needs including scheduling maintenance and overseeing promotional displays
- perform duties outside office such as vehicle appraisals and errands
- work efficiently in a fast-paced environment handling multiple tasks
- conduct additional tasks directed by leadership
- maintain a full-time schedule with regular attendance including weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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