Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,100.00 - $68,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Papa John's is a leading pizza delivery and carryout restaurant chain recognized for its commitment to high-quality products, exceptional customer service, and innovative menu offerings. Founded on the principle of delivering superior pizzas made with fresh ingredients, Papa John's has grown into a globally respected brand with thousands of locations worldwide. The company prides itself on fostering a customer-centric environment that values teamwork, accountability, and operational excellence to ensure every customer experience meets the highest standards of satisfaction.
This role is for a General Manager position at Papa John's, a critical leadership role responsible for overseeing all aspects of dai... Show More
This role is for a General Manager position at Papa John's, a critical leadership role responsible for overseeing all aspects of dai... Show More
Job Requirements
- High school diploma or GED
- Two years restaurant management or supervision experience preferred
- Serv-Safe or local or state food service certification preferred
- Valid driver's license and proof of insurance
- Satisfactory vehicle and ability to drive
- Skills in cash management planning and organization effective communication
Job Qualifications
- High school diploma or GED
- Food service certification preferred
- Two years restaurant management or supervision experience preferred
- Valid driver's license
- Effective communication skills
- Planning and organization skills
- Cash management skills
Job Duties
- Provide quality products to customers by building a system of quality with team members which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order
- Professionally and promptly respond to all customers concerns or issues
- Solicit customer feedback share feedback with team and use feedback to improve restaurant operations and build brand loyalty
- Communicate train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook
- Actively recruit customer focused team members maintain adequate staffing levels according to projected sales properly orient and train team members to exceed customer expectations ensure compliance with uniform and appearance standards establish and communicate performance expectations and conduct timely and effective performance reviews
- Document performance issues and take appropriate disciplinary action up to and including termination
- Effectively coach and develop team members to ensure entire team is quality and customer focused and build an atmosphere of teamwork energy and fun
- Manage sales goals against budget and prior year by providing prompt and friendly customer service
- Building check averages through team member training on products and sales execution
- Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
- Manage profit goals against budget and prior year
- Ensure food labor and other controllable costs stay within budget and correct deviations from the budget by accurately utilizing the FOCUS System
- Develop and implement appropriate plans to resolve unfavorable trends and enhance profits
- Execute administrative and cash management duties
- Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss
- Manage company's assets by ensuring the restaurant is clean fully equipped and all equipment operates properly
- Ensure restaurant meets safety and security standards at all times
- Oversee preventative maintenance and repairs when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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