General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $43,200.00 - $64,600.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
uniforms
employee discount

Job Description

Ascent Hospitality is a well-established hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. The company prioritizes a people-centered approach rather than focusing solely on numbers, embedding a culture that values memorable experiences for both team members and guests. Ascent Hospitality fosters an environment where individuals who work well together with a unified purpose thrive, emphasizing collaboration, service, and leadership. The company seeks accomplished hospitality professionals who are passionate about serving others, possess strong communication skills, and excel in dynamic, challenging environments. Ascent Hospitality’s commitment to a positive culture makes it a... Show More

Job Requirements

  • Must have 3-5 years prior experience as general manager
  • college education preferred
  • valid driver’s license
  • ability to operate a vehicle
  • strong communication skills
  • ability to lead and motivate a team
  • proficiency in Microsoft Office applications
  • excellent organizational skills
  • ability to identify operational performance gaps
  • ability to multi-task
  • customer-centric attitude
  • employee-centric attitude
  • positive and accommodating demeanor

Job Qualifications

  • Proven experience as hotel manager or relevant role with emphasis on sales
  • 3-5 years prior experience as general manager
  • college education preferred
  • understanding of hotel management best practices and relevant laws and guidelines
  • aptitude in decision-making and problem-solving
  • reliable with ability to multi-task and work well under pressure
  • outstanding leadership skills
  • great attention to detail

Job Duties

  • Manages all sources of revenue including rooms, housekeeping, food and beverage, and engineering departments
  • assists in the development and implementation of sales and marketing programs and quarterly sales strategy reports
  • actively participates in sales discussions, meetings, plans, and calls
  • involved in community and government affairs
  • creates the annual hotel budget and monitors performance
  • manages the hotel through a hands-on approach, motivates employees, ensures employee development and retention, conducts regular meetings
  • ensures outstanding guest service and adherence to brand standards
  • enforces preventative maintenance programs
  • adheres to franchise, company procedures, and standard operating procedures
  • complies with corporate accounting procedures
  • inspects property daily to ensure safety, comfort, cleanliness, and guest satisfaction
  • conducts daily huddles including all employees
  • holds weekly leadership meetings with agendas
  • selects, trains, and directs department managers and supervisors
  • monitors performance and guides employee career development
  • conducts performance appraisals and disciplinary actions
  • minimizes accidents and worker’s compensation claims
  • remains visible and available for guests
  • takes initiative to assist guests and staff
  • thoroughly understands and implements the brand service culture
  • adheres to budget concepts including revenues and costs
  • safeguards realization and adjusts deviations
  • develops actions for improvement and cost savings
  • coordinates management team planning including schedules, recruitment, and training
  • works front desk shifts when needed
  • handles guest complaints, incidents, and accidents
  • maintains contact with public authorities regarding licensing
  • attends monthly department meetings
  • performs other duties as required
  • provides a professional image through appearance and dress

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

You may be also interested in: