Papa John's

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $45,000.00 - $52,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
employee discount

Job Description

Papa John's is a leading pizza delivery and takeout restaurant franchise, known for its commitment to quality ingredients, excellent customer service, and a strong community presence. As one of the fastest-growing franchise markets in the United States, Papa John's Ohio is rapidly expanding with a dedicated focus on operational excellence and cultivating a supportive and motivating work environment. With 27 stores already in the Greater Dayton Metropolitan Area alone, the Ohio market stands as our busiest and most vibrant market. Papa John's takes pride in its people-focused approach, creating career opportunities for motivated individuals to grow their skills and play... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or similar role
  • strong leadership and team management skills
  • excellent communication abilities
  • ability to handle customer concerns effectively
  • knowledge of food safety and sanitation standards
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • Customer service experience
  • leadership experience in restaurant management
  • ability to train and develop team members
  • knowledge of inventory and cost control
  • strong communication skills
  • ability to manage sales and marketing initiatives
  • experience with performance evaluations

Job Duties

  • Build a system of quality with team members to meet Papa John's standards
  • respond promptly and professionally to customer concerns and feedback
  • train and promote quality standards to team members using available tools
  • recruit customer-focused team members and maintain adequate staffing levels
  • orient, train, and coach team members to exceed customer expectations
  • conduct performance reviews, document issues, and take disciplinary action as needed
  • manage sales goals by providing friendly customer service and training on products
  • execute local restaurant marketing to increase sales and community presence
  • manage profit goals by controlling food, labor, and other costs within budget
  • plan and manage inventory levels using the restaurant's inventory system
  • ensure the restaurant is clean, fully equipped, and meets safety standards
  • oversee maintenance and repairs to equipment, as well as safety and security measures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location