Potbelly logo

Potbelly

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
clock

Work Schedule

Flexible
diamond

Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA
HSA
commuter benefit
Retirement 401k
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly is a well-established fast-casual restaurant chain known for its delicious sandwiches, soups, and salads coupled with a friendly and inviting atmosphere. With an emphasis on community and a fun work environment, Potbelly has grown into a beloved dining spot that values both its customers and its team members. As a company, Potbelly strives to create an inclusive culture where every team member feels a sense of belonging and pride, making it an exceptional place to work and dine. The company offers competitive pay and benefits and encourages career growth and development within their ranks.

This position of Gener... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years general manager experience in restaurant or retail with P&L responsibility
  • open availability
  • ability to work a minimum of 45 hours per week
  • ability to stand or walk for 8-9 hours
  • ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • food safety certification within 30 days of employment (required for Illinois applicants)
  • proficient in Microsoft Office
  • strong communication skills
  • ability to handle potential allergens
  • strong organizational skills
  • team leadership and conflict resolution skills

Job Qualifications

  • Minimum of at least 2 years as a general manager in a restaurant or retail environment with profit and loss responsibility preferred
  • strong written and verbal communication skills
  • ability to build and develop strong teams and handle conflict resolution
  • strong interviewing skills
  • proficient in Microsoft Office
  • strong business acumen
  • ability to understand and interpret financial reports
  • open availability
  • ability to stand or walk for 8-9 hours or as needed
  • ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • ability to work a minimum of 45 hours per week
  • experienced in scheduling and maintaining labor goals
  • knowledge of food safety certification requirements
  • excellent organizational and multitasking skills

Job Duties

  • Train, coach, and develop all shop team members to realize their potential
  • assess staff abilities and create effective development plans
  • interview, select, and hire great people who represent Potbelly values
  • develop and maintain a positive culture that fosters strong attraction and retention
  • effectively schedule associates, certified trainers, and shift leaders
  • update communication board with critical shop information
  • hold regular meetings with key shop staff
  • effectively delegate tasks to team and ensure a high standard of execution
  • ensure all security procedures are followed
  • ensure back-of-the-house procedural standards are met
  • count drawers and follow proper daily cash handling procedures
  • drive neighborhood shop marketing and promotions to maximize sales potential
  • control cost of goods, variances and inventories within the shop
  • create a marketing plan and lead local shop marketing to increase sales
  • control assigned profit and loss line items
  • spend 80-90% of time on the shop floor in the front of the house
  • maintain deadlines and prioritize while running an effective shift
  • comply with health and safety standards for food, cleanliness and safety
  • effectively handle customer complaints and issues
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location