Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,800.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
flexible scheduling
Job Description
Wendy's is a leading fast-food restaurant chain known for its fresh, high-quality hamburgers, innovative menu items, and a strong commitment to customer satisfaction. Founded in 1969, Wendy's has grown to become one of the largest quick-service restaurant brands globally, with thousands of locations across the United States and around the world. The company emphasizes quality food, a welcoming atmosphere, and exceptional service. Operating in Fort Wayne, IN, this restaurant is part of the Wendy's franchise family, dedicated to continuing the brand's tradition of excellence in food and customer experience. The culture at Wendy's fosters growth, respect, and innovation, making it... Show More
Job Requirements
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- ability to perform all restaurant operations positions and functions
Job Qualifications
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- knowledge of Wendy's operating systems and procedures
- P&L analysis and corrective measures
- supervisory practices
- planning and budgeting
- interviewing practices
- training and development practices
Job Duties
- Meets budgeted sales targets
- sets controllable cost targets
- meets controllable cost targets
- develops and executes local store marketing plan
- responds to competitor activities
- develops and executes plan to improve sales and profits
- sets store budget goals monthly
- meets monthly budget goals
- communicates anticipated variances to the district manager
- develops time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits
- reviews, analyzes and communicates budget, P&L information to staff and manager
- determines crew staffing requirements
- ensures co-manager hires crew in advance of need
- ensures and maintains adequate bench strength in management team
- trains store personnel to execute procedures for preparation and serving of quality products
- resolves customer complaints within 24 hours
- trains store personnel to respond promptly to customer needs
- trains store personnel in customer courtesy
- maintains store cleanliness during shifts
- writes store cleaning plan
- executes cleaning plan through delegation to management team
- trains store personnel to execute new products to company standards
- orients new managers and crew to the store
- writes and manages development plan for each manager
- meets or exceeds 80% Q.S.C. level
- conducts informal Q.S.C. inspections
- manages production labor control and food cost control
- analyzes weekly P&L
- holds weekly manager meetings
- writes and executes store plans
- ensures managers understand and adhere to policies and procedures
- maintains maximum variance .25% between reported and actual
- submits paperwork promptly
- trains crew and management to perform scheduled cleaning and maintenance
- uses consistent practices in managing performance problems
- conducts management performance reviews on a timely basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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