Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $190,000.00 - $275,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
performance bonuses
Job Description
HRI Hospitality is a distinguished hotel ownership and management company known for its unique approach to revitalizing hotels and properties. With a rich history of restoring properties to their former glory alongside developing new build projects, HRI Hospitality positions itself at the forefront of creating vibrant urban community centers. The company manages a diverse portfolio of brands spread across exciting and dynamic locations, offering ample opportunities for career growth within the hospitality industry. Passionate about delivering warm welcomes and crafting unforgettable guest experiences, HRI Hospitality prioritizes a culture of excellence, innovation, and engagement that resonates with both its guests and... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- High school diploma or equivalent with extensive hospitality management experience considered
- Minimum of 5 years of progressive hotel management experience, including at least 2 years as a general manager or assistant general manager
- Proven success in hotel operations, sales, financial performance, and team leadership
- Experience with branded hotel systems and compliance standards preferred
- Strong leadership, organizational, and interpersonal skills
- Excellent financial management, forecasting, and analytical abilities
- Proven ability to drive sales initiatives and maintain key client relationships
- Strong communication and presentation skills, both verbal and written
- Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools
- Demonstrated ability to foster teamwork and uphold service and brand standards
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
- Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager
- Proven success in hotel operations, sales, financial performance, and team leadership
- Experience with branded hotel systems and compliance standards preferred
- Strong leadership, organizational, and interpersonal skills
- Excellent financial management, forecasting, and analytical abilities
- Proven ability to drive sales initiatives and maintain key client relationships
- Strong communication and presentation skills, both verbal and written
- Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools
- Demonstrated ability to foster teamwork and uphold service and brand standards
Job Duties
- Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations
- Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals
- Conduct daily property tours of operational departments, addressing issues proactively through department heads
- Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives
- Participate in Manager-on-Duty (MOD) coverage as scheduled
- Ensure all departments adhere to established productivity levels and checkbook accounting procedures
- Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards
- Maintain procedures for handling the hotel safe and conduct monthly safe audits
- Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance
- Meet all financial review deadlines and corporate reporting requirements
- Conduct monthly financial reviews with department managers and supervisors
- Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions
- Forecast monthly financial performance by estimating revenues and expenses
- review variances and adjust as needed
- Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars
- Conduct monthly credit meetings and actively participate in hotel credit and collection policies
- Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals
- Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships
- Meet with on-site contacts and clients regularly to support ongoing business development and retention
- Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned
- Recruit, interview, and hire management-level team members
- personally interview final candidates for all management positions
- Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures
- Provide development opportunities through training, mentorship, and participation in corporate training programs
- Ensure service and brand standard training occurs regularly in each department
- Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement
- Ensure fair and equitable treatment of all employees in accordance with company and brand policies
- Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance
- Maintain a strong presence throughout the property, building relationships with guests, associates, and clients
- Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections
- Ensure training and accountability for guest service excellence across all departments
- Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy
- Complete required corporate training modules and certifications as assigned
- Perform any additional duties as requested by Corporate Executives or the Vice President of Operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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