Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,400.00 - $64,900.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Freddy's is a well-established restaurant chain known for its commitment to quality, excellent customer service, and a welcoming dining atmosphere. As a leader in the casual dining industry, Freddy's focuses on delivering exceptional guest experiences through a combination of great food, timely service, and a hospitable environment. The brand has built a reputation for consistent quality, adhering to strict operational standards, and fostering strong relationships with both guests and employees. Freddy's operates multiple locations, each dedicated to maintaining the company's high standards in food preparation, cleanliness, and overall restaurant management.
The Restaurant General Manager role at Freddy's is a piv... Show More
The Restaurant General Manager role at Freddy's is a piv... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management
- Ability to stand and walk for extended periods
- Capability to lift and handle items up to 75 pounds
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office suite
- Strong leadership and organizational skills
- Flexibility to work varied hours and days
- Commitment to customer satisfaction and team motivation
Job Qualifications
- Proven experience in restaurant management
- Strong leadership and communication skills
- Ability to maintain professional image and promote hospitality
- Knowledge of labor cost and sales trend analysis
- Experience enforcing quality control and health safety standards
- Ability to resolve conflicts and motivate team members
- Familiarity with Microsoft Office, Excel, Word, and Internet
- Ability to manage scheduling and product ordering
- Strong problem-solving skills
- Experience in guest service excellence
Job Duties
- Ensure all company standard operation procedures are followed
- Teach and practice Freddy's standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure customer satisfaction is the highest priority for all employees
- Lead by example maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Enforce quality control standards and procedures
- Follow standardized portion control guidelines
- Monitor sales trends, develop forecasts, and make effective decisions to control key cost of sales and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Address critical violations on self-inspections and health department inspection reports and provide corrective actions
- Ensure inspections are conducted and ongoing issues corrected
- Meet guests needs and resolve guest complaints with commitment to satisfaction
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities in a timely and safe manner
- Complete all operational checklists daily
- Ensure cash handling procedures are followed
- Complete paperwork and administrative forms correctly and timely
- Resolve conflicts and improve team member performance constructively and according to policies
- Use Microsoft Office, Excel, Word, and Internet effectively
- Stand and walk up to 10 hours per day
- Reach, bend, lift, carry, and stoop as required
- Move or handle items weighing up to 75 pounds
- Work varied hours and days to oversee store operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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