Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,656.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Free membership for employee and plus one family member
Discounted personal training
Employee Referral Program
Daily pay offered
competitive pay
Vacation pay
Holiday pay
sick pay
group health insurance
Dental Insurance
Vision Insurance
supplemental life insurance
Employee assistance program
Pet insurance
401(k) Company Matching
Personal education growth options
Job Description
EōS Fitness is a dynamic, bold, and upbeat fitness company dedicated not only to delivering exceptional fitness routines but also to fostering an equally motivating and energetic work environment. The organization prides itself on a culture where both employees and members rise to challenges head-on with determination and positivity. At the heart of EōS Fitness is a strong commitment to a core purpose: to create loyal, lifelong fans and exercise practitioners. This mission drives everything the company does, from its approach to fitness to how it cultivates relationships with its customers. EōS Fitness operates with a set of core values... Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- ability to work in a gym setting
- move about club floors and rooms
- communicate with employees, members, and the public
- ability to access and operate the company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
- ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- 2 years of sales management experience
- 3-4 years of customer service experience
- prior experience or strong interest in the fitness industry
- strong communication skills both verbally and in writing for interacting with employees, management, and vendors
- excellent relationship building and influencing skills with people at all levels and in all functions
- strong detail orientation
- systematic and thorough approach to problem solving
- good time management, organizational, and record-keeping skills
- excellent MS Office skills
- and someone who embraces our core values
Job Duties
- Hiring, training, scheduling, and supervising staff members including assistant general managers and fitness consultants
- effectively communicate goals, expectations, and procedures to staff members ensuring everyone understands their roles and responsibilities
- set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
- provide constructive feedback to staff members on their performance using clear and specific language to highlight areas of strength and areas for improvement
- ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly
- engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses
- ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols
- supervising the maintenance and cleanliness of the facility including equipment, locker rooms, and common areas
- in the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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