FRIEDMAN MANAGEMENT COMPANY logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,800.00 - $68,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
401(k) match
long term disability
Continuing education reimbursement
Referral bonuses
Recognition Program
Paid Time Off
Paid parental leave
Training seminars

Job Description

The Apex Apartments, located in West Bloomfield, MI, is a premier residential community managed by Friedman Real Estate, one of the largest privately held full-service commercial real estate organizations in the nation. With over 35 years of experience managing a vast portfolio of over 200 commercial properties and more than 15,000 apartment homes across the United States, Friedman Real Estate is committed to excellence and providing top-tier service to clients and residents alike. The company’s comprehensive range of services includes Advisory, Property Management, Multi-Family, Brokerage, Financial, and Construction, ensuring a well-rounded approach to property management and client satisfaction. Recognized as... Show More

Job Requirements

  • valid driver’s license
  • minimum of 2-3 years of experience in residential property management or hotel management
  • proficiency in Microsoft Office and Yardi software
  • strong multitasking and communication skills
  • ability to lead and develop a team
  • knowledge of Fair Housing Act and local, state, and federal safety regulations
  • ability to manage budgets and financial reporting
  • experience with lease-ups preferred

Job Qualifications

  • a minimum of 2-3 years of residential property management experience
  • experience with lease-ups is highly preferred
  • strong leadership skills with the ability to promote a collaborative environment
  • high proficiency in Microsoft Office and Yardi software
  • exceptional communication skills with ability to close leases and lead a team
  • strong organizational and multitasking abilities
  • valid driver’s license

Job Duties

  • demonstrates critical-thinking by understanding the needs of the residents, employees and owner
  • ensures decision-making is in the best interest of all stakeholders
  • prioritizes the importance of resident satisfaction by ensuring timely completion and follow-up of service requests
  • builds relationships, creates activities and communication channels
  • escalates resident concerns
  • ensures emergency and safety programs are in place
  • corrects unsafe conditions
  • leads resident retention programs
  • leads a high-performing team through effective recruitment, coaching, mentoring and development efforts
  • regularly conducts staff meetings and holds one-on-one conversations to solicit feedback from the team
  • displays integrity by ensuring processes, procedures and practices affecting the team are completed in a timely manner
  • demonstrates sound financial acumen and reporting by developing and adhering to budgets
  • directs collection of monthly assessments
  • payments of incurred operation expenses
  • prepares and interprets monthly financial statements
  • ensures that invoices are submitted per policy
  • participates in accounts receivable issues
  • partners with the Service Manager to schedule and oversee contract service work-product and professionalism
  • ensures execution of projects by providing timely direction and communication to vendors/contractors
  • maintains accurate records of community transactions such as rent rolls, delinquency reports and move ins/outs
  • confirms all rents and late fees, check charges are collected, posted and deposited
  • frequently maintains resident files and accuracy of administrative paperwork
  • utilizes marketing strategies to secure prospective residents
  • observes and coaches Sales team on effective leasing techniques
  • educates Sales team about market competition
  • monitors traffic logs, conversion ratios, renewal information, marketing data for up-to-date and accurate information
  • assures quality and quantity of market ready apartments
  • personally confirms models and market ready apartments
  • communicates service-related needs to maintenance before apartments are shown
  • adheres to established policies related to the Fair Housing Act
  • complies with all company, local, state, and federal safety regulations
  • confirms all parties adhere to health and safety standards to promote a healthy and safe work environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location