Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Quarterly Bonuses and Incentives
Educational professional development
Technology Reimbursements
Life insurance
Job Description
HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences through a commitment to quality, innovation, and employee development. Known for its strong presence in various markets, HHM Hotels manages a portfolio of premier properties that emphasize operational excellence, sustainability, and community engagement. One of its standout properties is the Hampton Inn Philadelphia Center City Convention Center, situated in the heart of Philadelphia's vibrant downtown, close to major attractions and business hubs. This location caters to both business and leisure travelers, offering modern accommodations and exceptional service standards that reflect the HHM Hotels promise of only excellence.... Show More
Job Requirements
- Associate or bachelor’s degree in business, hospitality or a related field preferred
- minimum 10 years of experience in operations management or leadership role in hotel
- ability to lead and inspire diverse teams
- strong financial management skills including budget development and monitoring
- experience in Philadelphia Center City market is a plus
- familiarity with Hilton brand is a plus
- ability to stand for extended periods and perform physical tasks such as lifting up to 25 pounds
- willingness to travel occasionally
Job Qualifications
- Associate or bachelor’s degree in business, hospitality or a related field is preferred
- 10 years in operations management or similar leadership role in a hotel
- Philadelphia Center City experience is a plus
- Hilton experience is a plus
- financial acumen and the ability to develop budgets, and manage financial performance
Job Duties
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
- set clear expectations and provide the guidance necessary to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
- continuously seek opportunities to enhance guest interactions and exceed expectations
- develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- monitor financial performance through regular analysis and implement corrective actions as needed
- maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
- implement best practices to uphold quality and safety standards
- follow sustainability guidelines and practices related to the HHM Hotels EarthView program
- foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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