Moe's Southwest Grill

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
growth opportunities
Health Insurance
Paid Time Off
Community involvement initiatives
supportive work environment
Potential for partnership

Job Description

Sterling Restaurants is a large franchise group known for its commitment to quality, community involvement, and operational excellence in the restaurant industry. With a strong presence across multiple locations, Sterling prides itself on fostering growth opportunities for its leaders and team members. The company is dedicated to maintaining high standards in guest service, food safety, and operational efficiency, making it a sought-after employer for professionals aiming to build a thriving career in restaurant management. Sterling Restaurants continually emphasizes creating a positive work environment and promoting from within, offering pathways to significant leadership roles, including the potential to become an operating... Show More

Job Requirements

  • Must be ServSafe certified
  • Must be certified Moe's Manager
  • Previous restaurant management experience
  • Ability to maintain high standards in food safety and operations
  • Strong leadership and team development skills
  • Effective communication and multitasking abilities
  • Ability to conduct effective interviews and supervise 15-25 team members
  • Ability to handle pressures of coordinating multiple activities
  • Must comply with company policies and complete assigned tasks timely

Job Qualifications

  • College degree preferred but not required
  • Previous restaurant experience is a must
  • Combination of related experience and education will be considered
  • Knowledge of MS Word and Excel
  • Must possess a valid drivers license
  • Must be eligible to work in the United States
  • Must agree to a background check

Job Duties

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability
  • Ensure 100% guest satisfaction in areas of quality, service and cleanliness
  • Respond to guest complaints and take actions to ensure dissatisfied guests become regulars
  • Provide direction to team members regarding operational and procedural issues
  • Maintain an accurate and ongoing staffing plan, interview prospective employees following staffing procedures
  • Develop team members through feedback and performance reviews
  • Create a positive work environment known in the community as the place to work
  • Enforce sanitary practices for food handling, cleanliness, and maintenance
  • Maintain high scores for city/county health and Steritech inspections
  • Ensure compliance with Moe's and Sterling operational standards with high inspection scores
  • Manage food flow from ordering to serving for quality and low waste
  • Ensure proper security procedures to protect guests, employees, and assets
  • Ensure a safe working environment and complete injury reports timely
  • Manage effective shift scheduling
  • Investigate mystery shopper reports and implement improvement plans
  • Adhere to Sterling standards to meet sales, labor, and cost goals
  • Utilize monthly profit and loss statements to improve profitability
  • Ensure accurate and timely financial reporting
  • Book one spirit night per month following company policies
  • Maintain strong community presence and involvement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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