
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $71,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Mentoring
Job Description
Royal Orleans Hotel, part of the esteemed Omni Hotels & Resorts collection, is a prestigious luxury property located in the heart of New Orleans' vibrant French Quarter. The Omni Royal Orleans Hotel has established itself as a beacon of elegance and historical charm, having earned the four-diamond luxury award for over 30 years. This landmark hotel combines classic French Quarter aesthetics with modern amenities, including iconic wrought iron balconies and beautifully redesigned public spaces enhanced by vibrant color palettes and culturally inspired artwork. Known for its commitment to exceptional service, the hotel offers an inviting and dynamic work environment for... Show More
Job Requirements
- 3+ years minimum experience as a general manager in an upscale environment
- previous experience in a similar environment and type of hotel preferable
- previous renovation/project management experience preferred
- strong leadership skills
- excellent communications skills
- able to motivate team to provide best-in-class customer service
- 10+ years of profit and loss responsibilities
- bachelor's degree preferred
Job Qualifications
- bachelor's degree preferred
- 3+ years minimum experience as a general manager in an upscale environment
- previous experience in a similar environment and type of hotel preferable
- previous renovation/project management experience preferred
- strong leadership skills
- excellent communications skills
- able to motivate team to provide best-in-class customer service
- 10+ years of profit and loss responsibilities
Job Duties
- sets goals and expectations for direct reports
- identifies leadership and fosters career development
- inspires and motivates the team to achieve operational excellence
- creates a cohesive leadership team and positive business environment that consistently delivers results
- develops deployment strategies to market property to continue growing market share
- supports the sales strategy by encouraging effective revenue management practices
- reviews the STR report, competitive shopping reports and other resources to maintain an awareness of the property’s market position
- identifies key drivers of business success
- reviews sales goals and strategies to ensure alignment with positioning and pricing
- ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
- ensures capital expenditure funds are being budgeted and deployed effectively within the program
- holds staff accountable for successful performance in a positive manner
- utilizes an open door policy
- communicates with a clear and consistent message regarding property goals to produce desired results
- fosters associate engagement to provide excellent service
- conducts annual performance appraisals with direct reports according to Standard Operating Procedures
- hires executive committee team members demonstrating strong functional expertise, creativity, and entrepreneurial leadership
- works collaboratively with Global Sales Offices to build and nurture strong relationships
- provides strategic direction and direct support to ensure the success of the group sales team
- participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution, and guest satisfaction
- participates directly in risk management issues and prevention including legal and workers compensation
- ensure accurate revenue, expense and labor forecasts and execution
- creates appropriate development plans based on individual strengths, development needs, career aspirations, and abilities
- partners with Corporate operations and marketing to reposition the hotel and brand initiatives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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