Popeyes logo

Popeyes

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $24.00 - $29.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance

Job Description

Popeyes Louisiana Kitchen is a globally recognized quick-service restaurant brand known for its flavorful fried chicken and Southern-style cuisine. With a strong emphasis on delivering exceptional guest experiences, Popeyes operates a network of restaurants that prioritize delicious food, friendly service, and community engagement. As part of a dynamic and fast-paced industry, Popeyes is committed to operational excellence, ensuring that every location upholds the brand's high standards for quality and hospitality.

The Restaurant General Manager (RGM) role at Popeyes represents a key leadership position responsible for the overall management and profitability of a single restaurant. This full-time role involves overseeing dail... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • High school diploma or GED required
  • 1-2 years of previous quick service restaurant experience
  • Some understanding of P&L interpretation and management to influence profitability
  • Ability to prioritize own and others' work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and/or irregular shifts as needed
  • Must have open availability

Job Qualifications

  • Must be at least eighteen (18) years of age
  • High school diploma or GED required
  • 1-2 years of previous quick service restaurant experience, experience in management preferred
  • Some understanding of P&L interpretation and management to influence profitability
  • Ability to prioritize own and others' work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
  • Must have open availability

Job Duties

  • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
  • Reviews key P&L lines to increase profitability for the restaurant
  • Drives sales through proactive guest service, people development & operations management
  • Analyzes sales and labor during and after each shift
  • adjusts labor as needed
  • Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • Manages the guest experience through operations and timely response to guest issues
  • Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
  • Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
  • Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
  • Inspires the restaurant team by effectively managing individual and team recognition programs
  • Provides coaching and feedback to assistant managers and team to increase the restaurant team's capabilities and raise restaurant performance
  • Demonstrates commitment to goals and inspires others to deliver superior performance
  • Enforces compliance with health, safety, cleanliness, security, and fire standards and regulations
  • Ensures that restaurant upholds operational and brand standards
  • Ensures the team deliver Popeyes brand programs, limited time offers, and core product with operational excellence
  • Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location