Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $75,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Applebee's and its franchisee restaurants represent a well-established chain of casual dining eateries that emphasize creating memorable dining experiences for guests with a focus on service, quality food, and a welcoming atmosphere. Known for their vibrant and diverse culture, these restaurants pride themselves on fostering an inclusive work environment that embraces individuality and supports the professional growth of their team members. Applebee's embodies values such as teamwork, integrity, passion for service, innovation, and fun, which are evident in every aspect of their operations. The company is committed to celebrating diversity and aims to reflect the vibrant neighborhoods in which they... Show More
Job Requirements
- Prior management experience in a similar organization
- College graduate with a two or four year degree in hotel restaurant management business or associated field
- Demonstrates leadership abilities as evaluated by current assistant director or director of operations and hourly associates
- Achieves status of assistant general manager or prior unit general manager experience with a similar organization
- Must be able to stand and exert well paced mobility for periods up to ten hours
- Must be able to speak clearly and listen attentively
- Must be able to transport and carry objects up to 50 pounds regularly
- Must be able to work in a fast paced environment with high sense of urgency for ten hours
- Must be able to operate restaurant equipment including blenders fryers broilers and steamers
- Must be able to perform cleaning duties including wiping table tops legs and picking up debris
Job Qualifications
- Prior management experience in a similar organization
- College graduate with a two or four year degree in hotel restaurant management business or related field
- Demonstrated leadership abilities and business acumen as assistant manager or equivalent
- Achieved status of assistant general manager or prior unit general manager experience
- Ability to build and lead teams using company vision mission and values
- Strong guest service orientation and problem resolution skills
- Proficient in managing restaurant operations including scheduling inventory budgeting and compliance
- Effective communicator with experience in training coaching and performance evaluations
- Knowledgeable in store related technology and operational procedures
- Physical ability to perform restaurant duties and meet fast paced environment demands
Job Duties
- Ensures prompt friendly service according to company guidelines
- Builds a culture using the vision mission statement to guide teamwork results integrity passion for service fun balance innovation and being guest driven
- Ensures immediate response and correction of all verbal guest complaints by self and staff
- Ensures guest contact as a priority with self and staff utilizing a target goal of 100 percent table visitation
- Teaches and enforces alcohol awareness and builds positive relationships with local authorities
- Maintains adequate inventory levels and ensures product preparation and presentation meet company standards
- Actively participates in community to increase sales and raise restaurant awareness
- Implements and executes incentive contests and educates associates on promotions and new menu offerings
- Oversees and schedules associates to meet sales demands
- Maintains safety and security programs according to company policy and government standards
- Promotes and manages restaurant organization cleanliness and sanitation
- Institutes preventative maintenance of all equipment and building and immediately corrects needed repairs with AD/DO approval
- Advises AD/DO of any non-routine situations
- Communicates with other managers through management log and shift change meetings
- Completes all other assigned duties and responsibilities
- Ensures quality recruitment and referrals of potential management candidates
- Adheres to and promotes training procedures of new managers
- Maintains a trained staff through orientation individual training sessions associate meetings and policy implementation
- Develops an environment of constant manager development including monthly and biannual reviews
- Assesses associate effectiveness provides feedback and works on development areas
- Ensures correct staffing levels and proper selection of associates
- Conducts thorough interviews and selects associates based on competency
- Insures exit interviews on all terminating associates
- Demonstrates proper execution of training systems emphasizing importance of training
- Ensures acceptable associate performance and documents situations needing disciplinary action instituting progressive discipline when appropriate
- Conducts weekly management and quarterly employee meetings
- Ensures compliance with company policies communicates all changes
- Ensures timely performance one-on-ones with written evaluations every six months
- Acts as coach to all associates
- Ensures administrative and accounting duties are properly completed
- Maintains and controls company assets
- Assures compliance with local state and federal laws regulations and guidelines
- Ensures restaurant meets or exceeds operating budgets
- Manages service contracts ensuring routine preventative maintenance occurs follows through on work and billing
- Analyzes systems and procedures with AD/DO for continuous improvement
- Ensures adherence to all cash handling procedures
- Performs and analyzes weekly food and liquor inventories costs
- Prepares and submits accurate paperwork to AD/DO and office
- Inspires cooperation and teamwork by building culture derived from mission vision and values
- Is guest obsessed and promotes this among the team
- Completes assignments properly and on schedule
- Develops goals and action plans for personal and professional growth
- Provides a role model for managers and associates
- Exhibits a professional image
- Is a subject matter expert on all store related technology
- Stands and moves with good mobility for up to ten hours
- Speaks clearly and listens attentively
- Transports and carries objects up to 50 pounds regularly
- Works in a fast paced environment with high sense of urgency
- Delivers food and drinks frequently carrying dishes from kitchen to guests
- Operates blenders frozen drink machines and bar equipment
- Cooks at times operating fryers broilers flat tops and steamers
- Reaches and grabs products above shoulder frequently
- Cleans table tops legs picks up debris and wipes booth seats throughout restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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