Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Employee Discounts
Flexible Schedule
Job Description
B.HOM is a dynamic property management company specializing in providing exceptional on-campus housing solutions that cater primarily to the student community. Known for its commitment to quality living environments and excellent customer service, B.HOM manages various properties across multiple US regions, focusing on creating a seamless and supportive lifestyle for its residents. The company emphasizes inclusivity and diversity in its hiring and operational practices, making it a vibrant workplace and community leader in student housing. Its properties are designed to foster community and provide safe, comfortable, and well-maintained residential spaces that meet the unique needs of college students and young... Show More
Job Requirements
- Must have state leasing license or ability to obtain within mandated timeframe where required by law
- understanding of campus departments and on-campus housing
- proficient in MS Office applications
- strong computer technology skills including social media use
- excellent verbal and written communication skills
- strong customer service skills
- ability to plan and organize multiple tasks effectively
- demonstrated leadership skills
Job Qualifications
- State leasing license or ability to obtain the required license where required by law
- understanding of campus departments and on-campus housing
- proficient in MS Office applications and strong, demonstrated computer technology skills including social media use
- excellent verbal and written communication skills
- strong customer service skills and the ability to plan and organize multiple tasks effectively
- demonstrated leadership skills
- knowledge of Entrata
- previous work experience in student on-campus housing environment
Job Duties
- Hire, train, supervise mentor and coach all property team members for success
- training and development of all team members
- manage team scheduling and proactively address performance and attendance challenges
- ensuring all operational standards and procedures for the property are implemented, monitored and maintained
- Work with members of the management team to maintain leasing and marketing activities and programs
- maintain sales and service standards
- participate in sales calls, tours and presentations as needed
- Provide guidance and direction related to student behavioral issues
- mediate roommate conflicts and respond to resident complaints
- implement and maintain resident handbook
- address lease violations through the established company processes and procedures
- Physically inspect units, common areas and related community areas to ensure property standards are met and maintained
- track maintenance requests and follow up on timely completion
- coordinate turn to ensure units are available for scheduled move-ins
- Maintain budgeted marketing and leasing plans and other aspects of running the property including but not limited to: managing all costs and expenses of all departments in order to maximize NOI, ensuring all financial controls are followed in accordance with company policies and procedures, monitor resident accounts to endure accuracy and timeliness of charges and collections, and recommend and implement appropriate correct actions concerning internal controls, presentation and organization
- Develop relationships with campus departments and organizations and corresponding key representatives to target student services and marketing opportunities
- oversee and participate in outreach marketing efforts within local community
- develop and oversee Resident Life program and related marketing opportunities, efforts and program budget
- supervise and manage spending for Community Ambassador organized events
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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