General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Technology Reimbursements

Job Description

Courtyard Philadelphia Downtown, managed by HHM Hotels, is a newly renovated full-service hotel located in the heart of Philadelphia. HHM Hotels is a reputable hospitality management company known for its commitment to excellence, innovation, and guest satisfaction. This property, revitalized to meet modern standards, aims to provide an exceptional guest experience through warm hospitality, high-quality services, and a dynamic team environment. The hotel's prime downtown location offers easy access to major attractions, business centers, and cultural landmarks, making it a preferred choice for both business and leisure travelers.

We are currently seeking an experienced General Manager to lead the dai... Show More

Job Requirements

  • Associate or Bachelor’s degree in Business, Hospitality or related field
  • prior hotel General Manager experience
  • Marriott experience preferred
  • full-service hotel experience preferred
  • strong leadership capabilities
  • excellent guest service orientation
  • proficiency in financial management and budgeting
  • ability to handle operational challenges
  • effective problem-solving skills
  • willingness to travel occasionally

Job Qualifications

  • Associate or Bachelor’s degree in Business, Hospitality or related field
  • previous experience as a hotel General Manager
  • Marriott experience strongly preferred
  • experience in full-service hotels strongly preferred
  • proven leadership skills
  • strong financial acumen
  • excellent communication and interpersonal skills
  • ability to foster team development and collaboration

Job Duties

  • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
  • set clear expectations and provide guidance necessary to achieve exceptional performance
  • ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of issues
  • continuously seek opportunities to enhance guest interactions and exceed expectations
  • develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
  • monitor financial performance through regular analysis and implement corrective actions
  • maintain seamless operations by overseeing front office, housekeeping, and maintenance
  • implement best practices to uphold quality and safety standards
  • foster a culture of continuous learning and professional development, empowering team members to excel and advance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location