Hotel Flora

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses

Job Description

Hotel Flora is an upcoming luxury hospitality establishment located at 400 Market Street, Santa Fe, NM. This newly-established property boasts 27 opulent accommodations, a sophisticated lobby bar, and an exclusive underground speakeasy, all designed to offer guests an immersive experience that combines the rich history of Santa Fe with contemporary artistic expressions. The hotel aims to be a sanctuary where visitors can truly absorb the essence of the city through a unique blend of traditional and modern influences. Hotel Flora is committed to delivering exceptional service and unparalleled guest experiences, setting new standards in luxury hospitality within the vibrant Santa... Show More

Job Requirements

  • college degree
  • five years of related experience in hotel operations
  • strong verbal and written communication skills
  • significant attention to detail
  • complete understanding of NOI profitability and budget goals
  • computer skills required with experience in hotel information systems preferred
  • construction experience recommended but not required

Job Qualifications

  • college degree
  • five years of related experience in hotel operations
  • strong verbal and written communication skills
  • significant attention to detail
  • complete understanding of NOI profitability and budget goals
  • computer skills with experience in hotel information systems preferred
  • construction experience recommended but not required

Job Duties

  • develop a culture forward atmosphere for the enjoyment of guests and team members alike
  • focus on experiential hospitality, implementing systems to provide consistently high levels of service to guests while creating unique and memorable individual experiences
  • champion continued development, motivation, training and education of team members to achieve their personal goals and growth
  • lead by example and have a roll up your sleeves, get the job done as a team mentality
  • be a passionate storyteller, becoming intimately knowledgeable about the history and branding of the property as well as local community relationships and support of fellow hospitality businesses
  • keep abreast of the competition, local events, and hospitality trends
  • work collaboratively with managers and supervisors to meet or exceed the hotels financial budget and guest service goals

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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