Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,200.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Sheraton Memphis Downtown is a prestigious and well-established hotel located in the vibrant heart of downtown Memphis, Tennessee. As a distinguished property within the Marriott portfolio, it boasts Southern charm, exceptional service standards, and a prime city-center location that makes it a favored destination for both business and leisure travelers. The hotel offers an exciting and dynamic work environment with a rich legacy of guest-centric hospitality. Joining the Sheraton Memphis Downtown team means becoming part of a trusted Marriott brand that emphasizes professionalism, teamwork, and outstanding guest experiences. Employees here can expect to thrive in a fast-paced setting that nurtures... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Proven success in full-service hotels with Marriott experience preferred
- Experience leading multi-phase renovation or repositioning projects
- Strong financial management skills with budget and revenue oversight experience
- Leadership skills with ability to inspire and develop teams
- Excellent communication and interpersonal skills
- Strategic thinking and problem-solving ability
- Commitment to guest-centric service delivery
Job Qualifications
- Bachelor's degree in Hospitality Management or related field
- Proven success in full-service hotels, ideally with Marriott experience
- Seasoned hotel executive with multi-phase renovation or repositioning experience
- Strategic thinker with very strong financial acumen and proven success in managing budgets, revenue, and expenses
- Charismatic leader who thrives in transformational environments and inspires teams to exceed expectations
- Deep understanding of guest-centric design, technology, and service innovation
- Strong communication, interpersonal, and customer service skills
- Ability to think strategically and drive results
- Strong problem-solving and decision-making skills
- Passion for delivering exceptional guest experiences
Job Duties
- Lead the pre-opening, repositioning strategy, and relaunch of the Sheraton Memphis Downtown
- Partner with ownership, Marriott brand teams, and renovation partners throughout all phases of the project
- Champion the guest journey to ensure every touchpoint reflects the elevated Marriott brand promise
- Navigate the property's transition during active construction while maintaining service levels and guest satisfaction
- Build, inspire, and develop a high-performance leadership team focused on operational excellence and exceptional service
- Foster a culture grounded in accountability, collaboration, guest-centricity, and continuous improvement
- Ensure operational readiness for relaunch, including SOP updates, training, and brand compliance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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