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The Boyd Group

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,900.00 - $65,600.00
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Work Schedule

Standard Hours
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Benefits

Annual Paid Time Off (PTO) plans
Paid parental leave
Paid holidays
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
Employer paid short-term disability insurance
Employer Paid Life Insurance
Additional Voluntary Life Insurance
Continuing education opportunities
Free prescription or non-prescription safety glasses
Annual Voluntary Uniform Stipend

Job Description

Gerber Collision & Glass is one of the largest and most respected collision repair companies in North America, boasting over $3 billion in sales, more than 1,000 locations, and a growing team of over 10,000 dedicated professionals across the United States and Canada. Renowned for its commitment to exceptional customer service, Gerber Collision & Glass has built a legacy of quality, reliability, and expertise in the collision repair industry. The company takes pride in its passion for delivering a WOW Every Customer experience and fostering an environment where team members can build long-term, rewarding careers. Gerber offers numerous opportunities for... Show More

Job Requirements

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Ability to communicate clearly both verbally and in writing
  • Ability to motivate others utilizing effective coaching tools and management skills
  • Attention to detail and a high degree of accuracy

Job Qualifications

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Strong communication skills, both verbal and written
  • Ability to motivate and develop staff using effective coaching techniques
  • Attention to detail and a high degree of accuracy
  • Demonstrated ability to deliver a successful client experience
  • Experience managing budgets, sales forecasts, and operational metrics

Job Duties

  • Ensure consistent execution of WOW (Wow Operating Way) plan
  • Prepare and manage the annual and monthly operating budget of the collision center
  • Forecast, target and track monthly sales, profit and expense objectives
  • Deliver formal annual performance reviews and informal monthly performance reviews
  • Monitor and maintain all A/P and A/R relating to the Collision Center
  • Maintain a clean and organized repair facility at all times
  • Monitor all maintenance required for all shop equipment, including the paint booth
  • Provide training for all staff as necessary
  • Ensure all staff wear proper safety gear and adhere to dress code
  • Open and close the facility daily as per established procedures
  • Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates
  • Manage all estimates to ensure labor mix is within established standards
  • Manage store capacity
  • Lead and manage all repair facility personnel
  • Facilitate monthly Health & Safety and staff meetings
  • Attend monthly managers meetings
  • Attend training, information sessions and workshops recommended by Senior Leadership Team
  • Store CSI performance review and follow up within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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