Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
401(k)
Bonus based on performance
competitive salary
Employee Discounts
Health Insurance
Paid Time Off
Job Description
Serotonin Anti-Aging Centers is a leading health and wellness company dedicated to enhancing the lives of clients by helping them break through aging barriers and become their best selves. With a strong commitment to empowering individuals through knowledge and advanced wellness modalities, Serotonin Anti-Aging Centers provides personalized treatments and comprehensive care focused on health, rejuvenation, and wellness optimization. Our centers use innovative approaches that combine anti-aging science with modern technology to offer a unique and transformative experience for every client. We pride ourselves on fostering a supportive and collaborative work environment that encourages professional growth and development, enabling employees to... Show More
Job Requirements
- Experience in retail fitness or MedSpa management
- Strong organizational and interpersonal skills
- Proficiency in business software platforms Zenoti Dewy CRM
- Ability to lead and coach a team effectively
- Excellent communication and problem-solving skills
Job Qualifications
- Experience in retail fitness or MedSpa management
- Strong organizational and interpersonal skills
- Proficiency in business software platforms Zenoti Dewy CRM
- Ability to lead and coach a team effectively
- Excellent communication and problem-solving skills
Job Duties
- Fully understand all Serotonin modalities to help guests become their best self
- Supervise and support office team members including front office administration and medical team
- Follow and maintain a structure for team member hiring orientation onboarding and termination
- Oversee sales goals ensuring guest consultations turn into treatment sales and memberships
- Manage business software platforms including Zenoti and Dewy CRM
- Lead and coach the team effectively ensuring daily operations run smoothly
- Handle client satisfaction validated by NPS tracking
- Assist with social media management and influencer engagement
- Manage supply and equipment purchases warranties and maintenance
- Organize center promotions and client incentives working closely with Serotonin Enterprises
- Hire train and coach new team members in alignment with Serotonin Enterprises expectations
- Adhere to established procedures and protocols
- Manage budgeting profit maximization payroll and team scheduling
- Assist with HR issues including monitoring team member vacation and sick time
- Perform other duties as requested
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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