Serotonin Centers

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $100,000.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Bonus based on performance
competitive salary
Employee Discounts
Health Insurance
Paid Time Off

Job Description

Serotonin Anti-Aging Centers is a leading health and wellness company dedicated to enhancing the lives of clients by helping them break through aging barriers and become their best selves. With a strong commitment to empowering individuals through knowledge and advanced wellness modalities, Serotonin Anti-Aging Centers provides personalized treatments and comprehensive care focused on health, rejuvenation, and wellness optimization. Our centers use innovative approaches that combine anti-aging science with modern technology to offer a unique and transformative experience for every client. We pride ourselves on fostering a supportive and collaborative work environment that encourages professional growth and development, enabling employees to... Show More

Job Requirements

  • Experience in retail fitness or MedSpa management
  • Strong organizational and interpersonal skills
  • Proficiency in business software platforms Zenoti Dewy CRM
  • Ability to lead and coach a team effectively
  • Excellent communication and problem-solving skills

Job Qualifications

  • Experience in retail fitness or MedSpa management
  • Strong organizational and interpersonal skills
  • Proficiency in business software platforms Zenoti Dewy CRM
  • Ability to lead and coach a team effectively
  • Excellent communication and problem-solving skills

Job Duties

  • Fully understand all Serotonin modalities to help guests become their best self
  • Supervise and support office team members including front office administration and medical team
  • Follow and maintain a structure for team member hiring orientation onboarding and termination
  • Oversee sales goals ensuring guest consultations turn into treatment sales and memberships
  • Manage business software platforms including Zenoti and Dewy CRM
  • Lead and coach the team effectively ensuring daily operations run smoothly
  • Handle client satisfaction validated by NPS tracking
  • Assist with social media management and influencer engagement
  • Manage supply and equipment purchases warranties and maintenance
  • Organize center promotions and client incentives working closely with Serotonin Enterprises
  • Hire train and coach new team members in alignment with Serotonin Enterprises expectations
  • Adhere to established procedures and protocols
  • Manage budgeting profit maximization payroll and team scheduling
  • Assist with HR issues including monitoring team member vacation and sick time
  • Perform other duties as requested

Job Qualifications

Experience

Expert Level (7+ years)

Job Location