Bojangles

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,100.00 - $67,400.00
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Work Schedule

Flexible
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Benefits

Career development opportunities
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
critical illness insurance
accident insurance
Hospital Indemnity insurance
matching 401k plan
Free Meals
Paid Time Off

Job Description

The hiring establishment is a dynamic and customer-focused restaurant committed to delivering exceptional dining experiences and operational excellence. As part of a larger brand, this restaurant embodies a commitment to quality food, outstanding guest service, and a vibrant work culture. Their establishments are known for maintaining high standards of cleanliness, food safety, and great customer satisfaction across all locations. The company values career growth opportunities, a supportive team environment, and leadership development that help both employees and managers thrive in a competitive quick service restaurant industry.

This General Manager position is a pivotal leadership role within the restaurant, taking full r... Show More

Job Requirements

  • At least 18 years of age
  • Open availability during all hours the restaurant is open and during the pre-opening, post-closing hours
  • Dependable and able to work a minimum of 50 hours per week
  • 3+ years of Quick Service Restaurant management experience
  • Proficient in Microsoft Office Suite
  • Experience managing units with drive thru's preferred
  • ServSafe© Manager certification preferred
  • High School Diploma preferred
  • Valid state Driver's License, active automobile insurance with the minimum liability coverage as required by driver's state and local area, and working personal vehicle that can be used to perform management tasks reliably
  • Physical and mental ability to tolerate exposure to noise, extreme hot and cold temperatures, and other elements
  • Frequently bend, kneel, squat, stand, walk, and twist at waist
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
  • Occasionally climb and descend ladders
  • Remain active, standing for long periods without a break
  • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests
  • Cedartown will make reasonable accommodations to known physical and mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

Job Qualifications

  • At least 3 years of Quick Service Restaurant management experience
  • Proficient in Microsoft Office Suite
  • Experience managing units with drive thru's preferred
  • ServSafe© Manager certification preferred
  • High School Diploma preferred
  • Valid state Driver's License and active automobile insurance
  • Ability to lead, train, and develop others effectively
  • Strong financial acumen and ability to analyze reports
  • Excellent interpersonal and communication skills
  • Capacity to handle multiple tasks and work in a fast-paced environment
  • Knowledge of food safety and quality standards
  • Demonstrated leadership and problem-solving skills
  • Ability to maintain a clean and safe work environment.

Job Duties

  • Recruits, interviews, hires, trains, coaches, and develops successful Assistant Managers, Shift Managers, and Team Members
  • Responsible for developing an Assistant Manager that can oversee the restaurant and perform required duties in the General Manager's absence
  • Executes brand training program and implements additional training plans as necessary
  • Maintains the highest personal and professional appearance and ensures their team does the same
  • Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover
  • Provides praise and recognition to reinforce positive behaviors
  • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
  • Ensures team is adhering to proper hygiene, handwashing, glove usage, and general food safety standards
  • Establishes build to's and maintains production management systems to ensure the restaurant doesn't run out of food to serve
  • Leads team to ensure all food is prepared and served to brand recipes and quality standards
  • Trains team to create an extraordinary guest experience and achieve service goals
  • Achieves speed of service goals while not compromising quality or service
  • Investigates guest feedback, resolves guest concerns, and monitors service trends
  • Conducts retraining or coaching based on observations and guest feedback to improve service
  • Maintains a clean and safe restaurant environment and ensures brand standards are met or exceeded
  • Conducts daily or shift pathing and full restaurant evaluations as required to self-assess operations
  • Provides feedback and coaching to their team
  • Identifies operational gaps and addresses them in a timely and effective manner
  • Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team
  • Reviews financial reports to identify opportunities and works closely with team to drive improvements
  • Implements plans to increase traffic counts and average check to grow sales
  • Maintains accuracy and integrity of all cash, sales, inventory, and other restaurant data
  • Ensures restaurant meets or exceeds profitability targets
  • Stays abreast of brand and company initiatives and requirements and works with team to maintain them
  • Cascades information to team through shift huddles, restaurant meetings, and 1:1's
  • Maintains communication board
  • Reports any injuries or incidents immediately to District Manager and other third parties as required
  • Communicates with District Manager and participates in company calls and meetings as required
  • Responsible for completing or delegating and ensuring the accuracy and completeness of all daily, weekly, and period paperwork including cash and inventory counts, banking, truck orders and deliveries, schedules, and any other duties as required
  • Ensures general safety protocols are followed and facility issues are reported promptly
  • Implements new marketing campaigns and conducts new product training
  • Completes all required duties in a timely and accurate manner
  • Maintains all legal and regulatory requirements.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location