EOS Fitness logo

EOS Fitness

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,656.00 - $105,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

highly energetic and collaborative team
management team that cares about your professional development
free membership for you and plus one family member
Discounted personal training
Discounted merchandise including supplements
Employee Referral Program
Daily pay offered
Competitive pay plus vacation, holiday, and sick pay
group health insurance
Dental Insurance
Vision Insurance
supplemental life insurance
Employee assistance program
Pet insurance
401(k) plus company matching
Personal education growth options with Sophia Learning

Job Description

EoS Fitness is a dynamic and energetic company dedicated to inspiring individuals to achieve their health and wellness goals. Known for its bold, upbeat, and motivating environment, EoS Fitness not only focuses on innovative fitness routines but also fosters a work culture that encourages personal responsibility, optimism, teamwork, growth, and a fighting spirit. With a core purpose to create loyal, lifelong fans and exercise practitioners, EoS Fitness emphasizes the importance of consistent member engagement and a positive experience for both clients and employees.

As a prominent fitness company, EoS Fitness offers its services across state-of-the-art facilities where members... Show More

Job Requirements

  • Must successfully pass background check
  • CPR certification required within 30 days of hire
  • ability to work in a gym setting, move about club floors and rooms, communicate with employees, members, and the public
  • ability to access and operate the company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
  • ability to bend routinely and repetitively to lift more than 40 lbs

Job Qualifications

  • 2 years of sales management experience
  • 3-4 years of customer service experience
  • prior experience or strong interest in the fitness industry
  • strong communication skills both verbally and in writing for interacting with employees, management, and vendors
  • excellent relationship building and influencing skills with people at all levels and in all functions
  • strong detail orientation, systematic and thorough approach to problem solving, and good time management, organizational, and record-keeping skills
  • excellent MS Office skills
  • someone who embraces the core values of EoS Fitness

Job Duties

  • Hiring, training, scheduling, and supervising staff members including assistant general managers and fitness consultants
  • effectively communicate goals, expectations, and procedures to staff members ensuring everyone understands their roles and responsibilities
  • set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
  • provide constructive feedback to staff members on their performance using clear and specific language to highlight areas of strength and areas for improvement
  • ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly
  • engage with members in a friendly and approachable manner, actively listening to their needs and concerns and providing clear and helpful responses
  • ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols
  • supervise the maintenance and cleanliness of the facility including equipment, locker rooms, and common areas
  • in the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members providing necessary instructions and updates to ensure their safety and well-being

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location